The player from Greece reports that his account has been closed following a significant withdrawal, despite having made numerous deposits. He requests clarification regarding the closure, which was attributed to an administrative decision.
Good morning, because I won, you blocked my account? If it is possible, I have made so many deposits, I have deposited so much money in your account, and as soon as you saw a good withdrawal, you blocked my account? Are these things now? I want my rights, I want a settlement. Thank you very much. Their answer. Hello Sandris!
I'm very sorry, but your account has been closed due to an administration decision.
Kind regards,
VIP Department Mr. Pacho Casino
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with MrPacho Casino.
Please allow me to ask you a few questions so I can better understand the situation.
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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