I won about 8600 PLN, I didn’t know it’s gonna be so hard to withdrawl this money, so I made first withdrawal for 2000 PLN(that’s the max limit). After 14 days they saying the same thing. That the payment is delayed because they have a lot of withdrawals. They can’t say specific date and I’m worried I’m never getting payed.

after 5 days from 20, I did another requests for payment for another 2000 PLN. And then at 27 another request.

I didn’t want to payout all, but after seeing the time that it takes I was scared.

I have 3 requests for 2000 PLN, and still got 2600 PLN at my account.

The casino support is replaying fast, but saying same thing everytime.

website says I don’t need any verification.

I dont remember my nickname because site shows only my name and surname, I’m not sure. I’m using my mail to login so email is 100% correct.

I have more screenshots from contacting the support at the mail, I contacted like every 3 days from 20 June. Financial department is the issue, that’s the answer.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. To better understand your situation and assist you effectively, could you please provide more details by answering the following questions:

• What specific information has the casino provided regarding the delays? Have they given you any timeframe for the processing of your withdrawals?
• What types of games did you play?
• Did you accumulate your winnings with or without a bonus?

I hope we will be able to help you to resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Veronika

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Thank you for your patience, and stay safe.

Casino replays that financial department have a lot of withdrawals. They give 0 specific frame time and can’t tell when I’m gonna get paid.

I been playing slot machines.

i got 2,200 euro from one spin at one time with bonus I think or just base game with really lucky multiplier

+ To be clear I used real money.