The player from Argentina has a pending withdrawal since April after winning and making his first deposit. Despite sending reminders through the casino's contact form, he receives no response regarding the delayed payment.
I have a delay in payment from casino side. The withdrawal of my winning is pending since April.
My account in casino was registered on 10.04.2025. I made my first deposit, used first welcome bonus and got winning. I claimed a withdrawal on 13.04.2025. After that I am waiting. From time to time I send reminders to the casino with special contact form but there is no reply from casino side. I cannot contact them. Hope for your help.
Dear jjorusovich,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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