The player from Greece reports that after making several deposits and successful small withdrawals, his account was closed without reason. He is frustrated with the lack of communication from the casino and believes they are trying to avoid paying his winnings.
Posido Casino - Player’s account has been closed without reason.
Posido Casino
Safety Index:HighSafety Index
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8.8
Posido Casino has a Safety Index of 8.8, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Opened
Current status
Waiting for Casino Guru to reply
4d 15h 57m 37s
Case summary
2 days ago
Public
Advanced Novice
Public
3 days ago
Translation
F A R T From these scammers!!!
I played a few times and after numerous deposits I won.
small withdrawals which I received within 3 to 4 days,
and a while ago I made 3 deposits totaling 110 euros,
without ANY reason or excuse, they closed my account,
They don't answer the email, the support simply says to contact their email (which of course doesn't give any explanations) and they try to avoid paying the withdrawals!!!
Get together, people, let's get lawyers to shut them down,
because something tells me that they do NOT intend to give us the money we won!!!
CASINO - FRAUD - WARNING !!!!
Automatic translation:
Public
Casino Analyst & Complaint Specialist
Public
2 days ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
- Did you pass the verification before you lost access to the account?
- Did you accumulate your winnings with or without an active bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Katarina
Important Notice: www.kpvfaw.com will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from www.kpvfaw.com and requests such information, do not share anything with them.
All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile.
If you notice anything suspicious, don’t hesitate to reach out to us directly.
Thank you for your patience, and stay safe.
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