The player from Austria is facing issues withdrawing her winnings of 500€, which she has been waiting for since February 15, 2025. She receives no response, and her account has been blocked.
I've been waiting 500€ since February 15, 2025!
I wrote 200 emails to quick win, but no response!!
My Quickwin account has been deleted and blocked. I haven't received any money. This is my winnings! A major disaster!
Dear Sara666333,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with QuickWin Casino.
Please allow me to ask you a few questions so I can better understand the situation.
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
I don't remember exactly how long I was a player, a little over half a year. I wanted to log in to write to them again to ask what happened to the payout and then I saw that they had blocked my account for a very stupid reason because they think I'm addicted to gambling. It was a very stupid reason because they wanted to lock my account and didn't want to pay me my winnings of €500! I was playing a slot game and I was playing with my deposited money!
Dear Sara666333,
Could you please share with me your communication with the casino regarding the issue to support your complaint? Send emails or chat transcripts to my email at [email protected], or post screenshots here