I opened my account around February.

I made around 13.037 usd in deposits since then.

And made 1800 usd in withdrawals.

I had a winning streak this weekend, and had in my account $6,448.95 USD.

I am in minus anyway.

I asked for a withdrawal of 1900.

They closed my account, told me that i broke their T&C because i am from Spain.

Send me 833 usd (in their own words, my last deposit), and took the rest of the money, and regret to pay the rest.

Thank you.

Dear leonardomatam1308,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Razed Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• How did you learn about your account being blocked?
• Were you asked to provide documents for verification?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports)
• Did you achieve your current balance with the help of a bonus?
• Could you please share with me your communication with the casino regarding the accusations against you as evidence? Send emails or chat transcripts to my email at [email protected], or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

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The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.

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