The player from Australia is attempting to withdraw $400 from Spinsy3 but has not received any response regarding his request. He has noticed reviews indicating that withdrawals may take a long time or not be processed at all.
Spinsy Casino - Player's withdrawal has been delayed.
Amount: A$400
Spinsy Casino
Safety Index:Below averageSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
6.1
Spinsy Casino has a Safety Index of 6.1, which makes it a casino with a below-average level of safety. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
6 hours ago
Public
Public
2 weeks ago
Hello , have tried to withdrawl $400 from www.spinsy3.com
no reply and upon looking at the reviews it takes a long time if they even receive the funds
regards Josh
[removed by www.kpvfaw.com admin]
Public
Complaint Specialist
Public
2 weeks ago
Dear Jwalks94,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise if your account has been fully verified? Have you been advised why you can’t withdraw your winnings?
- Is it an internal casino system issue, or is it related to your account only?
- When did you request a withdrawal from the casino? Is it still pending in your account?
Looking forward to hearing from you.
Best regards,
Tomas
Public
Complaint Specialist
Public
1 week ago
Dear Jwalks94,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
Public
Complaint Specialist
Public
6 hours ago
We regret to inform you that, due to the lack of response from the player to our messages, inquiries, and reminder, we are unable to proceed with further investigation or provide potential solutions at this time. As a result, we must close this complaint for the moment.
However, please note that the player retains the option to reopen this complaint at any time in the future should they choose to resume communication. We remain open and ready to assist in resolving the matter should the player decide to reach out again.
Thank you for your understanding.
Best regards,
Tomas
www.kpvfaw.com
