The player from Greece is experiencing difficulties. We rejected the complaint because the player didn't respond to our messages and questions.
Stoiximan Casino - Player’s complaining about overall casino experience.
Amount: $3,000
Stoiximan Casino
Safety Index:Very highSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.3
Stoiximan Casino has a Safety Index of 9.3, which makes it one of the safest casinos on the market. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
5 years ago
Public
ΓΙΑΝΝΗΣ
Unregistered user
Public
5 years ago
Translation
RE WHAT DO YOU SAY THAT YOU DON'T HAVE ANYONE PLAYS FROM 2012 ... I TOLD THEM THAT I WOULD LIKE TO COMPLAIN TO THE EP. PLAYERS FOR MY FRUITS CLOSED THE ACCOUNTING OF THE NEIGHBORHOOD ... THEN I HAD THEN I DIDN'T MAKE AN ANALYSIS OF 100 EUROS FROM THEIR KAZINO. CLICK ON THE GOOGLE IN THE GOOGLE AND SEE WHAT THE COSME SAYS. SOME PLAYERS DID IT FROM THERE. THANKS
Automatic translation:
Public
Head of Complaint Resolution Center
Public
5 years ago
Dear Giannis,
Thank you very much for submitting your complaint. I’m very sorry but I don’t understand your problem completely. You had your account closed when you wanted to file a complaint with the casino, is that correct? Was there any active balance in your account in the time of the closure? Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Petronela
Public
Head of Complaint Resolution Center
Public
5 years ago
Dear Giannis,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Public
Head of Complaint Resolution Center
Public
5 years ago
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
