Delays with withdrawal requests. Chatti tells the same story over and over again that the payment department is busy and requests are being processed as quickly as possible. Withdrawals are limited to 500 euros per day, but they haven't had time to approve a single one in a week.

Dear mikomikael,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

• Could you please advise when exactly you requested this withdrawal?
• Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards,

Kristina

Please note that www.kpvfaw.com will never ask for any payments or request access to your accounts. If anyone claims to be www.kpvfaw.com personnel and asks for such actions, do not provide any information.

The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.

Stay cautious and contact us directly if you have any doubts.

I have requested 4x 500e withdrawals between 26/6/2025 - 1/7/2025. I have not been able to get a single withdrawal through from that casino.