Erico from Portugal is worried about software fairness at the Vera & John Casino.
Vera&John Casino - Player is concerned about software fairness.
Amount: ??
Vera&John Casino
Safety Index:Very highSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
9.2
Vera&John Casino has a Safety Index of 9.2, which makes it one of the safest casinos on the market. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
5 years ago
Public
Erico
Unregistered user
Public
5 years ago
Translation
This platform is a beautiful of a scam! All table games seem to have the influence of win-loss ratios, it is impossible to make honest withdrawals at the casino, I place bets online for 4 years and this year I decided to make deposits at a different house I chose vera & John ?
Automatic translation:
Public
Head of Casino Research
Public
5 years ago
Hello Erico.
We are very sorry to hear that you had a bad experience with this casino. Could you please be more specific? On which games did you notice the problem (name, game provider)?
Public
Head of Casino Research
Public
5 years ago
Dear Erico,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Public
Head of Casino Research
Public
5 years ago
Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
