Good evening, I made a deposit of 25 euros and they told me that they closed my account and I can't play. The money is in the account and they didn't return it. It's unacceptable that such casinos exist.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Wildsino Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise how long you were a player at the casino and when exactly your account was blocked?
• How did you learn about your account being blocked? Could you please share your attempts to contact the casino support and resolve the situation? Share chat transcripts or emails to my email at [email protected] or post screenshots here.

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

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