It's been more than 4days

It's been more than 4days since I putted withdrawal request and it's still in pending status.

Money reaching to my e wallet is secondary thing

They are deliberately delaying in approval without any reason.

The VIP MANAGER keeps saying it will be processed soon and don't give a clear answer why they are not accepted my withdrawal request

Have you received the payment

Hello,

Not sure whether you saw the other players situation but the casino completely failed to pay him out a large portion of money. I expect this casino's review to be much worse tomorrow due to the aforementioned situation, by the way.

In light of all of that, I perfectly understand you are not very convinced either.

Normally I would empathize to be patient, but after the recent events, I'm not sure what to think.

Why don't you people put red flag for this casino

I expect their index to drop below 6, but it seems unlikely. I’ve checked over 50 similar casinos listed here, and some maintain an index of 6-7 despite having 10-15 unresolved complaints.

That said, I strongly urge caution. Based on my experience, anyone considering playing at this casino should be extremely careful and avoid depositing large amounts. I've noticed they create issues even with small withdrawal requests of €100-200. In my case, I won €33,000 and requested several withdrawals of €5,000 each. They rejected these requests, then blocked my account without providing any explanation, even after I filed two formal complaints.

Players, please be aware of this situation before choosing to play at this casino!

We do put warnings in the review whenever we find out that there is something wrong, and the safety index of the casino is adjusted as well.

Please read more about our work here if you wish.

Well, actually it is 2.9.

Will this help anyway

I'm extremely curious because they took 27k euro real balance and blocked my account!!! So let's see

What I feel is that you have one one complaint regarding refund about other casino might be they put the refund abuse on you because of that

That casino is closed (was closed by MGA Authority)for a while and is not from they're sisters casinos .

They only accused me but without any proofs .

What measures can be taken to get the winnings. You have any idea.. because they have withheld my 4100euro winnings. I have spent more than that in this casino

From November last year I'm struggling with them but they don't respond at all on email or any requests

Could you, perhaps, rephrase your question, please?

I cannot understand what you are actually asking, you know.

I try 1Red last week. Site looks ok, fast load. But not sure about VIP, anyone here get something extra?

There seems to be issue with their withdrawal

Unnecessary holding money

I all so have an issue withdrawals . put in a request for 3 withdrawals totaling to maximum payout allowed per day. on Saturday 05-04-2025. The 3 withdrawals are still pending and just being told to wait.

I still have a balance on the casino account which I was hoping to withdraw in the future. But at the moment seems unlikely that any withdrawals will be processed.

shame really as in the the past I have had no issues withdrawing from this site.

Same case with me.i submitted for withdrawal on 5april and today they rejected after make me wait for 6days stating they are facing some technical issues and asked me to resubmit the request.something seems to be wrong with this casino

Even after my complaint was closed as unresolved and the casino's index dropped significantly, they still refuse to pay me the €27,000 in real balance that is rightfully mine.

This casino is a disgrace. They rely on unfair rules and unclear terms and conditions, all seemingly designed to target players who win significant amounts. Despite my account being fully verified, they simply blocked me and confiscated my funds without any valid justification.