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ACE Casino - general discussion

3 years ago by Cashibashi
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5,728 views 7 replies |
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3 years ago
If you want to discuss anything related to ACE Casino, such as its games, bonuses, payment methods, issues with your account, responsible gambling features, or anything else, you can do so here.
3 years ago

Huge red flag from me! It is literally impossible to contact their customer support, if one even exists at all. There is no live chat and the email address for their support is not even valid. I have tried from several different servers and the address [email protected] can not be found by any of them. Also, they have no responsible gambling settings for the user to change themselves. You have to go through their customer support fir that which is.... yeah, impossible.


Simply do not play here.

Cashibashi
3 years ago

Hello, the reason why you tried contact their customer support was that you wanted to set up any limits or because of gaming issues, please? If yes, they really need to work on it...

Radka
3 years ago

The specific reason in my case was because I wanted to set up limits but that's not the issue here. The big problem is that you can't contact support at all, no matter the issue.

Cashibashi
3 years ago

I see, just wanted to be sure. Well, we have the same information in this casino's main panel, so it seems they do not pay much attention to any improvement so far. I'm a bit curious, do you always use limits while playing?

Radka
3 years ago

Mostly yeah. I'm a bit of a control freak lol

Cashibashi
3 years ago

?? I think you're just a reasonable player!

3 years ago

Mostly yeah. I'm a bit of a control freak lol

3 years ago

Haha, I immediately knew you're Swedish. As I already mentioned in another post, Swedish players are mostly well educated in terms of responsible gambling, limits etc. It's a good idea to set your limits everytime you start playing in a new casino ??

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