3 ?r sedan
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ACE Casino – generell diskussion
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Head of Community & Social Media
3 ?r sedan
Huge red flag from me! It is literally impossible to contact their customer support, if one even exists at all. There is no live chat and the email address for their support is not even valid. I have tried from several different servers and the address [email protected] can not be found by any of them. Also, they have no responsible gambling settings for the user to change themselves. You have to go through their customer support fir that which is.... yeah, impossible.
Simply do not play here.
Social Media & Community Specialist
3 ?r sedan
Hello, the reason why you tried contact their customer support was that you wanted to set up any limits or because of gaming issues, please? If yes, they really need to work on it...
3 ?r sedan
The specific reason in my case was because I wanted to set up limits but that's not the issue here. The big problem is that you can't contact support at all, no matter the issue.
Social Media & Community Specialist
3 ?r sedan
I see, just wanted to be sure. Well, we have the same information in this casino's main panel, so it seems they do not pay much attention to any improvement so far. I'm a bit curious, do you always use limits while playing?
Social Media & Community Specialist
3 ?r sedan
?? I think you're just a reasonable player!
Head of Community & Social Media
3 ?r sedan
Haha, I immediately knew you're Swedish. As I already mentioned in another post, Swedish players are mostly well educated in terms of responsible gambling, limits etc. It's a good idea to set your limits everytime you start playing in a new casino ??
