They say up to 14 days ??

I'm sorry that there is some issue with the payment method you would like to use, but it maybe is not even the casinos fault, you know.

Aren't you able to use crypto, so you wouldn't need to wait any longer, perhaps???

Up to 14 days, but no mention regarding the reason at all?

They say, it is the policy

So, let's see how it will go then. We'll wait for another update from your side.

I can't withdraw/use cryptocurrencies. That's why I even deposited via PIX.

Why wouldn't it be the casino's fault?

Understand.

Well, if the payment provider is not cooperating with this casino right now, or if there have been some technical issues, etc. Please know that I'm just guessing here. Right?

For each document verification they need up to 14 days. Can you imagine?

That's really bad!! And God knows how long g for withdraw. Usually casino KYC same day and through support.

I just checked their terms and conditions, and it actually says 14 days for KYC.

It's really strange. Based on my experience, verification has always taken a maximum of one hour at every casino I've played at.

Hello!

I was hoping to see you back yet under much happier circumstances...

So, asking how you have been is probably not the best start.

14 days for each document? Sounds like a very bad joke... What seems to be the reason for this quite horrific deadline? Did they give details to you?

I found it!

"BETUNLIM is entitled to request at their discretion any documents from the bettor substantiating their identity or other data they have provided (for example, passport details, residential address), as well as to cancel any payments until all such details have been verified. Verification of each document may take up to 14 working days from the date of its receipt."

Never seen such thing before...

No details, just their policy.

By the way when my balance was 0$ the skrill method was 3000$ max withdraw which the method i used to deposit, but when the balance has money $$$$ suddenly the max withdraw 100$ with same method.

I wonder how these types of casino got high rate!!!

I just found the rules. So, I presume no real reason is necessary from their side.

Honestly, we need players to push complaints in order to adjust Safety Index, so that's it. One thing is to compose terms, but the real thing is how these are applied to players.

Technically speaking, when your balance is zero, the withdrawable limit is higher that when you actually posses active balance. Hmmmm, I imagine casino support has a great explanation for that.

Yes. I have all documented and screenshot.

I just sent a message to support about the withdrawal only having the option in cryptocurrencies.

I asked them to sort it out... after all, I haven't been able to withdraw for 5 days now. Support reply :

Thank you for contacting BETUNLIM!

Temporarily unavailable, please use other methods.

If you have any questions, you can always contact us at .

Best regards. Team BETUNLIM!

How can I withdraw by other methods if there's only Cryptocurrency ????

This is just a game they play to delay withdraw.

In my opinion, there is no way to find out whether other options are or are not available. So, I suggest taking the money right away using cryptocurrency and being done with it. If the casino says there is no other way, I have no idea how to investigate that.

I'd say it does not make sense. If you don't mind, crypto is considered the quickest way, so if the casino suggests a crypto transfer, they are, in my opinion, closing the way of stalling further. That would be a very interesting situation and I hope it's not the case.

What about if someone doesn't have crypto currency wallet to withdraw and used different method to deposit???

For example, you can try using available e-wallets for withdrawals, as they are also almost instant.