They don't have it, but they can send a notification to the financial department. Say something happened to you and you need the money immediately. If they can do something. That's how I got it every time. 500. 600 and 380.

Of course, because I didn't like all of this when I got it all, I requested to deactivate my account.

So tomorrow should I just tell them that I need the money and send a notification? And if they don't give it to me? Then what do I do? Imagine, I played the 150, I actually won 10€, but I need it

I won with the 20 euro 180 and I kept playing until the money I had won. Just be patient, you can't do anything else. If they don't send it to you in two days, you can also try via email. What is certain is that you will get it. (at some point).

I hope so because I see many people complaining here on the site. What can I say, I hope they put them in

Just let us learn a lesson and before we start playing at a new casino, let's research the game a little so we don't fall into something like this again.

Many times I couldn't even get into the casino or find it.

It has two addresses and knowing this has never happened to me. For better or worse, take a snapshot of the withdrawal you have requested so you have proof. as I had done

Great. Keep us surely updated about everything during this wait.

Is it your first time withdrawing at this casino?

Hello! Are there any bonuses for new players?

This is the second time. Luckily they came in today. I made another withdrawal today of €70.

You get the white crooked lame ones and it's a casino where you win relatively easily. I asked for exclusion just because it has no deposit limits. Like Vegasino.

I don't remember getting anything like that when I first registered, but you don't want to believe me. If you win a Catalano amount greater than 50 euros, you lose it. For example, if you win 100 and request a withdrawal, you will get 50.

If you win 500 you will also get 50 and the rest you lose they get. And so on.

That is good news indeed.

Keep us updated about that one as well, please.

You can check the bonuses here.

The refund of the prize was requested on March 11. After requesting the refund of the prize on March 5, due to a possible processing failure, I canceled it and requested it again on March 14. Despite being contacted, the amount has still not been credited as of today, March 19th.

So do I understand correctly that you are waiting from March 5, yes? If it's more than two weeks I would probably file a complaint because it's quite a lot. Did the casino give you any reason why this is the case or did they just explain it by the failed process? What payment method did you use to withdraw? 

Hi Lise, did you manage to get all the money out?

Hello, I'm having problems too. I withdrew €500 three times last year without any problems; the money was there within three days. Now I won €500 on March 19th. Then I made the withdrawal. I waited two weeks, but it wasn't processed. I was just constantly told to be patient. Then I was told there might be a bug in my withdrawal and that I should cancel it and submit it again. I did that on April 1st at 9 p.m., and as of today (April 8th) there hasn't been any processing. I'm just getting the standard messages telling me to be patient, blah blah blah...

Never cancel a withdrawal. I was told that too, but I didn't, and it arrived. They do this so you have to start over from scratch and wait at least another 14 days. Be patient and don't cancel again.

Yes, I had hope that it was true, but no, I definitely won't do that again. I just hope the money finally arrives.