Hello, I have been waiting for 13 days to withdraw 1500 euros and I have 12000 in my account. I feel very identified with everyone because they always tell me the same thing, a financial problem etc. The worst thing is that it is 12000 euros and it will take me a thousand to recover and it makes me angry. I have already made a complaint here and I will certainly file a complaint or report, I am not going to lose the money. It is desperate. The worst thing is that I read all the reviews late because I would not have played.

Hello, I understand that you sympathize with others if the same thing has happened to you and I believe it is not pleasant to wait so long for money. 

On the other hand, I would say it was a good move to open a complaint and I hope that our team will be able to help you.

The casino is only telling you what you mentioned in your post, and that is that they have some financial problems? Do you know anything else? Have you had a successful withdrawal here before or not? 

Hi how are things?

I have received two payments of €800 in 5 days, after 2 weeks of writing daily.

and I'm still waiting for the next ones. It's a casino that is not made to win money in large amounts, to win maybe 300-400€ yes. Because if you win as a colleague has read 12,000, with the "daily" limit of 1000€ it will take at least a month or more to collect it. Because you can only request 3 withdrawals at a time, and they take at least 3-5 days for each one if you're lucky. It's made so that you can see your money and play, but I repeat absurd, what's the point of having a high amount of profit when you're going to be able to use it for months. It's a platform that makes it easy for you but that doesn't have solvency

I don't know anything else, they just tell me that. I have never withdrawn anything and I am already desperate because I think I am going to lose the rest.

And what does the VIP manager tell you? On the other hand, it is important that you do not use Visa or Mastercard withdrawals because when you come from some country, your bank will reject them. Use a bank transfer.

Well, it's late, so after 15 days they're going to take it back because it's a master card. I'm really helpless. I don't know what a VIP manager is.

Well, I can see that more than one player has such experience. It's unpleasant to wait for your own money for such a long time, but I'm glad that at least some of it came. It's probably the most important thing, at least for me it would be. 

Anyway, could you let me know when the next instalment arrives please? ??

It would be best if you managed not to gamble with the money, if you lose we can't intervene and help you. So you'll have to be patient, even though I know it's not easy, and try to resist. I hope our team will help you as soon as possible. Believe me, they're doing everything they can. 

I wasn't saying it to play it, I was saying it because it's a lot and I see everything very black to collect

This "casino" has VIP levels for withdrawals. The maximum for mine is 800€ per withdrawal, with a maximum of 3 pending. There is a higher one of 1000 and something, but in the end you can collect a maximum of 3 times a week.

They do it so you basically lose it and play

Ann, yes, I know, but they have been in VIP 1 for a long time and they do not change the percentage, another thing that I think is a scam.

Greetings, I hope that if you receive your money and your problem is solved, let me know. Also, there is 20,000 euros on the site, but I'm on vacation right now, so I can't go to the site. I wish you good luck

My goodness, I have 20,000 and I have 85,000 and I think I'll never get it out.

Okay so I said it was translated "I am going to lose the rest" so maybe just a mistake. Anyway, you can see that the player before you got the money, only some of it, but the casino will eventually pay, at least I hope so. But we'll be here for you if you need assistance. 

Thank you, I have read that they will pay, but of course, how long will it take to pay me everything?

If you have that large amount… and each payment is 800… or 1000… and they are going to make you a maximum of 3 a week if you are lucky… well, do the math, a lot.

What I'm saying is that a casino is a scam, it's made to win 1000-2000 Max the rest is a waste of time

I can't say, it will depend mainly on the cashout limit. According to what I see on the website they have 7k per month, which means you will be withdrawing it for some time. But you can also have a different limit since we can see that the player also had a different one. We'll see what they tell you. 

And we're going to have another weekend, it's a disgrace.

I believe that our team is working hard to contact the casino soon and get things moving forward. These are probably the classic casino responses that don't give much information and are just so general. So whether we want to or not, you will have to be more patient. ??

I have already received all the payments. I also tell you that it was through the VIP manager that was assigned to me for the points I earned. They do absolutely nothing through the customer service chat. What I can tell you is that they rejected the ones for the cards and the ones that were made effective were by transfer.