Dear hugbearli.
Thank you for sharing your experience, and we're truly sorry to hear that your interaction with our platform has left a negative impression.
We’d like to investigate your case in more detail and help resolve the issue as soon as possible. Could you please provide your player ID so our support and verification teams can review your account directly?
We understand your concerns regarding the KYC process, and we’re constantly working to improve both the speed and clarity of our procedures. Your feedback is valuable and will be taken into account as we refine our services.
Looking forward to your reply.
Kind regards,
The Paramigo Team