On August 24th I requested 3 withdrawals (250€, 50€ and 30€). I only receive messages from a computer asking me to please be patient… that my information is correct but they have system problems…

From what I've read, I'm not the only one with this problem.

The only reality is that it's been more than 15 days and even when I look at my account the withdrawals appear as pending. They haven't even been processed. SHAMEFUL!!!

I can say you may browse this thread to find out how others have fared in this casino, but I think you should get help without further delays.

Casino Guru provides a free complaint process, supporting players in similar situations. If you agree to take up this opportunity, please follow this green link ??

Just go through the steps, describe the issue, add relevant screenshots or emails, and submit the request. Once the request makes it through, the complaint will be addressed by our specialists.

Meanwhile, I suggest you get yourself familiar with steps you should expect; read this guide, please ??

Is that ok for you? Don't hesitate to ask questions, if you have any.

I'm delighted with this casino. I got lucky on a slot and won €8000. They're paying me in €800 increments each day, but everything is fine. I'm also completing achievements (which is the best thing some casinos have) and winning more.

Slot is Beam boys with 1€ (Hacksaw gaming)

Hello, congratulations on your win. I see you had a lucky day and the casino is also paying you out incrementally. So far you have always received a certain amount ? 

As far as achievement is concerned, what specific ones are you fulfilling ? What do you get for it ? ??

I have achieved all the achievements. I only need to win one tournament, and I'm in first place right now in slot of the week, which is what I need to have achieved 1500€. Thanks!!

It is really nice to hear. I believe that it must make you very happy. Right?

Good morning, I have requested a withdrawal, it has been 6 days, they tell me that it is delayed due to the volume of requests, and now I have been blocked from speaking in the chat

Posido casino I think is a scam I have requested a withdrawal 6 days ago They tell me to be patient they have a high volume of requests they stopped responding to my emails they blocked me from being able to chat with them and their purpose is probably to play the winnings Fenn I understand that since there are constant complaints how do they allow this site to exist

I am really sorry that you feel this way, but actually it is noting unusual that this could happen at any time in any online casino.

If there has been a high volume of withdrawal requests, the casino is unable to process those at once, and it is only logical that something like this would occur.

Have you had any successful withdrawals there before?

Let us know, please, how it goes, and try to be a bit patient. If after the 14-day period there is nothing happening, we will try to help.

Good evening. I had registered at posido casino and requested a withdrawal of €130 in the early hours of Sunday. Today is Thursday and the withdrawal is still pending. I keep bothering them and they tell me the same thing over and over again. don't worry about my money and be patient. Has something similar happened to anyone in this particular casino? I read on various forums that this is what they say all the time. That is, there is workload.

It's quite common I would say with this casino and you'll probably have to be patient and especially not do anything with the money to get it. You can also go through other posts of players who eventually got money but had to wait for it. Are you already verified in the casino or was it not necessary? What does the casino keep telling you over and over again?

I would add that we give casinos 14 days to sort out the withdrawal and if nothing changes and you haven't received it, we will try and help you. I firmly believe that you will get the money by then though and everything will be fine in the end.

But if not, just let us know and we'll be here. 

I am verified. and also asked them if there is a problem with my account and they said there is no problem. there is just workload. that's what they keep telling me to be patient

Hi Theoni, you won't have any problem cashing out, but be patient. I have cashed out everything at these casinos. These casinos work with an app where you can cash out on the same day.

Thank you. I'm just stressed.

If I may say so, this is a very reasonable explanation for a delay. In fact, it might happen, and according to the most recent Safety Index, the players continue to get their money, but there have been delays in the past.

Hold on, pease. I'm convinced it just needs some time.

Good evening, I have requested a withdrawal of 500 euros here for 11 days at the POSIDO casino and every day I receive the same answer that they are working hard to make the withdrawal but nothing so far. What should I do?

Is this your first withdrawal attempt at this casino? Have they requested the verification from you?

We surely would like to help; just please provide some more information regarding the whole situation.

We'll wait for your reply.

This is the first withdrawal attempt and I have not been told of any other problems or verification issues.

Hi Theoni, I've been getting the same thing every day, the same answer since December 1st.