Dear Casinoguru team, if you help me withdraw the money and verify my account, I will donate a portion of my winnings to you.

Today I didn't touch the money at all. I'm not gambling anymore.

I had the same thing, they wanted a selfie photo and an open casino in the background, they will definitely want several stages of verification, anyway in the same stage I waited about 10 days and thought they would not send me anything and so I lost the money and had 0. The next morning your account is now verified, very embarrassing, so I wrote to the chat and they said that I did not have to play. So hopefully they will advise you and you will choose everything, most importantly be patient and do not play at all, that is exactly what they are waiting for

Then we can assume it is probably another delayed payment...

Hi, it's a shame you didn't read this thread or the reviews earlier. I think then it would have been obvious what could be going on. ??

As you can see, this casino probably doesn't know how to do it any other way, either now or a few months ago. I won't speculate, but I understand your feelings perfectly.

Oh my... I find it very strange that the casino fulfills first payments and then switches to a "verification needed" stance. I get they set some thresholds for payment without verification, but in my opinion and under the current circumstances when they can't keep up with many withdrawal requests, it is just quite perplexing to me.

Well, did you ask support about finalizing the verification, please? It is their job to guide you through...

Hello,

I'm sorry, no one can verify your account on your behalf. ??

Even casino support seems to fall behind on these tasks, as shown in this thread. Yet, don't worry, the complaint is here to help—stick with it, please. To my knowledge, the casino eventually makes payments, but the process can be quite painful.

Hold on, (and when this is over, donate some money to local charity, instead. ??)

Hello. I hope I get the money. I played at my old casino, Luckyhunter, yesterday and quickly won €560. They pay out quickly. The money is already in my account. They even paid out €5,000 in three hours in December.

but Posidon is a completely different story.

I thank you for your help.

Can they block me and not pay me out? I asked them in the chat yesterday to complete my verification. I asked what else I should upload. They said they have everything they need and I should just wait. But it still says I have to upload something, according to this Picture

I had it exactly the same, it looks vague so that you are uncertain.. don't play, I played and the next day 0, account verified, be patient, they may eventually send it for several months but it's nice money, it's a shame to lose it!

Why should they block you? As far as verification is concerned, if they don't want anything more from you then it should be fine. Now I would concentrate on the withdrawal and of course the complaint you have open. I will hope that nothing will stand in the way of you getting your money.??

Hello. Thank you for your effort. Do I still need to file a complaint, or is it already with you? What steps do I need to take now?

Hello. They've now verified my account. But withdrawals are still restricted, and I can't request a withdrawal. What can I do?

Probably SCAM!

I don't believe a legal casino can behave like this...they have players all over the world, so they make billions in profits, and they are not able to pay out a few bucks

It's not a casino. There are more than 40 casinos in the Rabidi NV group, all on the same servers and under the same management.

I don't understand how a casino with such a high rating gives so many problems with doing a KYC.

You have a complaint, so all you have to do is wait for our team to reply and watch the progress. 

But I see that the verification was successful. Did you ask the casino why your withdrawals are still blocked?

If you have experience with a casino it would be more appropriate to describe it than to write just such a general thing.

Feel free to share.??

Hi, do you also have a problem with KYC or are you only watching what another player is experiencing?