6 days ago
Well, I told you that first you will have to file a complaint with us to get our team to deal with you, I posted a link in my previous replies (green letters). We cannot contact the casino without that. First you have to explain to our team what happened and go through the process and then the casino is contacted if we think they have really made a mistake and we are on your side.
So again, click on this link and open a complaint if you want our help.
