No, kerroinhan, ett? ensin sinun on teht?v? meille valitus, jotta tiimimme k?sittelee asian. L?hetin linkin edellisiss? vastauksissani (vihre?t kirjeet). Emme voi ottaa yhteytt? kasinoon ilman sit?. Ensin sinun on selitett?v? tiimillemme, mit? tapahtui, ja k?yt?v? l?pi prosessi, ja sitten kasinoon otetaan yhteytt?, jos uskomme heid?n tehneen virheen ja olemme sinun puolellasi.
Joten j?lleen kerran,klikkaa t?t? linkki? ja avaa valitus, jos haluat apuamme.
Well, I told you that first you will have to file a complaint with us to get our team to deal with you, I posted a link in my previous replies (green letters). We cannot contact the casino without that. First you have to explain to our team what happened and go through the process and then the casino is contacted if we think they have really made a mistake and we are on your side.
So again, click on this link and open a complaint if you want our help.