It gives me the message that my account does not need verification, just like with Malina Casino. And I have the impression that it is the same people behind it.

Same rules, same delays.

I spoke with them via email anyway and they reassured me that I wasn't losing my money, that it was indeed delayed and that it would be processed soon.

When you click to the review of this casino, you will actually see the information about which casinos this one is related to. Malina is not on the list there, but I understand your point.

Well, hopefully they will really do as they say. We are here in any case.

They don't ask me for verification, I talked to them and they told me not to worry, I'll get my money.

Of course I wrote straight away to ask if they needed anything... email and live chat, in the live chat I spoke to a person who referred me to a finance department who will get back to me... I asked if they needed any documents, ID, etc. and attached them straight away... so far more or less just an automated email.

A previous/older payout has been pending since Sunday or something. Nothing has arrived yet.

Before I played I searched for this casino and couldn't find anything, only a page that advertised casino companies and said very good things.

Yes, they say 500 per day... but the reality is different. You can withdraw a maximum of 500 at a time, as they say on the site. These are then kept in processing for up to five days, according to the website's own information, until payout. (Everyone will know how it is, it then says 'paying out', blah blah). You can cancel it within a millisecond, but you cannot deposit/withdraw more than 500 during the entire period. When I asked in the live chat how this would only amount to 500 per day, the moderators quickly ended the query.

Well, my current status... the first payout of €500 (which, in my example, is a bit of a ridiculous amount) from a "not-so-large" win, but still €1,800 has been in the payout since Monday, and I haven't been able to add anything else yet. So far, support has only responded automatically to emails... live chat always referred me to emails from support (I asked about verification, etc.), but they haven't bothered me yet.

So, let's take a look at the current situation... 500/1800 euros are currently being paid out after just one week. That means even if it always worked in a week, it would still take a whole month to pay out. (At 500 a day, it would only take four days, mind you).

So now the "problem" has arisen that the €1,800 has turned into €32,000 and we are still stuck in the payout status of the first €500.

Well, it's really a lot of money now, so I want to stay on top of it, or what do you think?

Considering that a year has 52 weeks, with the previous calculation of 500 per week instead of per day, it would take 64 weeks, so it would take over a year for the money to be paid out! What's the point?

Mind you, you could lose it for €10+ per spin, probably in half an hour...

Hmm, well, I haven't touched it again until now, and I don't and don't plan to.

LG

I would suggest you wait until Monday to see how the situation will go and then, if you feel that it is really not moving, file a complaint here.

You know that our complaint team needs to wait 14 full days before we can intervene, but it will be good to have the complaint submitted just in case, I believe.

What do you say about it?

Yeah, this would be a really long wait for your winnings; I surely agree.

What about you submitting your complaint now?

The waiting period for our team is 14 days, and only then they can start with the investigation of the matter, but at least you will have your backup.

I really hope that we will be able to push the casino to pay the winnings faster.

Here's the link for you where you can file your complaint any time you'd like to.

Let us know how it goes, please.

I know and thank you, I pressed them a little today and I'll wait until Monday. I told them to do something because I don't have .

Is it done in one complaint if there are many? If a casino doesn't pay, should they close it down like that?

I just got paid the first 500, can you recommend a reliable company?

If there is some higher amount in your complaint, we will wait until it gets all paid and then close the complaint.

So now you have the first one, but how much do you have left there?

Also, what kind of reliable company do you mean, please?

I have just submitted a complaint and have just noticed that my live chat with the casino is no longer working!

I have two more analyses of 350 euros to get. A casino company that pays immediately. And doesn't do the same. Stoiximan fonbet n1 bettson realspin interwetten pane stoixima novibet bwin I have blocked them all since I have never won anything and I have lost a lot of money

This is not the most pleasant way to go about things, so hopefully the complaint will move your case forward and it will all be resolved as quickly as possible.??

Thanks for the reply, so I hope your next two withdrawals will be fine and will come in due time. Definitely let us know and I'm also glad you found a casino for yourself.??

Who can tell me about the twin? Should I register or is it the same crap as everyone else?

Not sure about the "twin," but when it comes to Robocat Casino, I guess browsing this thread as well as its review - if you can access it - should help.

My apologies if I missed the context, though. Feel free to help me out and we shall see what can be done about the twin matter.

Hello everyone, definitely try to avoid this gambling site. I received 3 withdrawals last week but I still haven't received what I have left. The same thing happens here, you spend a year to withdraw 5 thousand euros. It's a real disgrace of a site. This shouldn't be allowed.

Thanks for the update, I'm waiting for two more withdrawals but I'm not depositing again.

Also, I learned that in Greece we have a problem with taxes, we have to declare our profits so they can be taxed. Otherwise, we get fined.

While in Greek casinos they withhold tax directly.

Thank you for the warning indeed.

Could you reply to our complaint team regarding your case, though? The timer is ticking.