I've been waiting for my payout for over two weeks now, and nothing's happened. I'm kept waiting every day. Does anyone have experience with this?

I'm sorry to tell you, I spent 40 days waiting for a withdrawal, it finally arrived, but now I've been waiting for another week. This site is not serious, stay away from here.

The same thing happens to me on BetAlice... does it also work under novaforge ltd?

I'm also German, collective complaint shouldn't anything change?

For me it's about fucking 30,000€

Please don't mix the casinos, though. This thread is for RoboCat only.

Feel free to write the casino thread about the issue you experience, please. We will gladly assist you there.

Good morning, they still haven't put the money in. Today I contacted them and they told me to make sure I'm insured and how I'll get it and how they'll put me on a priority list. It's 650 euros, I'll wait until Tuesday and if I don't see any action, I'll talk to you about filing a complaint.

Okay then. We'll be here.

Thank you very much

Hi Jesus, Forza Atleti, did you manage to get everything out?

Hello, I have been withdrawing money but it takes a long time to withdraw everything. I still have 8000 euros left.

Thanks for responding. I'm stuck with another casino from the same company. I've been in trouble for 16 days now with three withdrawals and I still have 13,000 more left.

Well, I'm going to give you some advice. I got to 20 thousand, but in the end you spend it. If you don't get it out, someone should get your password and make the withdrawals like I do, because otherwise there are so many days in the end you play. I sent a lawyer to them by fax, but they didn't even answer.

That's what I've done. My partner has the password, so I don't have to play a cent, and that's how it will be until I gradually withdraw everything.

I've been waiting for a payout for 14 days, and support isn't helping.

Hi, you have the same problem as most of the players here.

In this case I would probably open a complaint that is advice from me.

If you are down, just click on this link. ??

However, did the casino tell you also why is this the case? They should be able to give you a reason why is that. But if I look at posts from other players, I'm not very surprised.

I would stick to complaint, which I hope will help you in resolving this matter.

I've been waiting for my payment for over a month now. I'm just being kept waiting.

Oh, you have been very patient! Could you please let me know if the casino provided a reasonable explanation for the delay? In my opinion, that's an immersive timeframe.

Would you be interested in our help? It is nothing you should be worried about; we try to help players in similar situations by allowing them to complain. Our mediators reach out to the casino, asking for action or an explanation—well, technically, for resolution. It is completely free, so the only investment is time and effort.

Do you care to try? Follow this link ??

I'll be around if you need something.

Hello, I won in the free spins and the amount was deleted. The chat can't help me; the emails I sent to support are being ignored.

Enclosed is my free spins winnings

I expect a quick response here.

This is fraud!!

Hmm, I would have expected some kind of response from the casino to look into what could have happened but I see that nothing like that has happened. It's certainly not pleasant for the players and I would also like to know why your winnings disappeared. 

But our team will look into it and hopefully we can help you somehow. 

If you get an answer from the casino or have something new, please let us know.