But in my case, what happens? Thank you very much for your help! But a month has passed, which is almost a long time, and nothing has happened yet. I hope this matter will be closed and I will receive my winnings!

I would like you to help me because I don't know what to do as I told you I applied for a withdrawal on 2/12 and they write up to three working days so I talk to the live chat they tell me to be patient the volume of withdrawals is large or their load is large they ask me to apologize and to be patient, I have sent a message to the support but they have not answered me..can you help me with this?

I hope they help you because I've been waiting for a month.

Can't we do something about these scammers?

If a lot of money is allowed?

2600 and make the ignorant!

When you make a deposit, we take it fine!!!

All you can do is probably complaints

2600 and they act ignorant!

When you make a deposit, we take it!!!

All you can probably do is complain.

Well, I saw that Peter is currently dealing with the fact that he contacted the casino. With this step we will try to find out everything we need and of course help you in your situation. 

I'm curious to see how things progress.

To get help, you need to create a complaint where our expert team will work with you.

If you are interested, you can open it here by clicking on this link. 

I believe that if you are getting the same answers you are probably tired of hearing it and two weeks is not the least. 

So go ahead and see what we can do. 

If there are any issues, just let me know and I'll try to help. 

I tried to file a complaint but I can't, I don't know, maybe I'm doing something wrong, can you help me?

Me too!!!

Everything must go well because that's the right thing to do!!!

It's easy following the link step by step

Can you take a screenshot of where it fails? What specifically is not working for you please? 

Withdrawals are delayed, this is not working, I have been waiting for two weeks

You wrote that you are trying to start a complaint and that you are failing. So I said what's your problem if you can't.

Anyway, I guess it's no longer relevant because I see in the system that you have requested it. 

So you finally got it to work. 

We'll wait and see what happens next.

Just to let you know that a little while ago they sent me a message informing me that my withdrawals were completed but the money has not yet appeared in the bank.

Well that's a good sign and a step forward. I believe that if you don't get it today, it could happen at the beginning of next week. 

Be sure to update me when that changes.

Hello, I'm only reading negative news here and I'm starting to get scared.

I am waiting for 2 withdrawals, both are 5000 CZK.

So today is the 3rd day, but I find it strange that the deposit took a few seconds while the withdrawal takes several days.

I want to ask, has anyone here managed to withdraw money? Thank you

Hi, judging by how many complaints the casino has resolved I wouldn't be too worried. If there was a problem we would try to assist you but I haven't noticed anything strange yet. Of course player reviews can be disconcerting, I wouldn't be surprised if they are quite bad.

Anyway, did you have to verify yourself at the casino or not? Did you deposit the money using your own funds or did you also use a bonus?

I've seen that other players have managed to get their money back, which you can also find in complaints, so I'm guessing your case will turn out similarly.

We give casinos 14 days to resolve withdrawals, so if nothing happens and you don't know what to do, please get in touch and we'll try to help.

Have you received your money?

I've been here for 20 days, nothing.