You may not have yet understood where you are here and what criteria casinos are evaluated by ??????

Regarding Snatch casino, it is part of the Altaprime LTD group which is known for shady player fraud practices.

They invent any reason to delay payments and make you lose everything (fake provider checks, fake additional KYC checks, account blocks for absurd reasons). I have experienced these abuses first hand on all casinos that belonged to this Altaprime group.

On Smokace they made me lose more than €20,000 because they refused to apply a coll off on my gaming account after they had invented a fake control of the gaming provider and therefore blocked the possibility of making me withdraw.

Can anyone access the snatch casino website? I get an error, an error on the website

I have the same problem. It worked this morning. The website is probably offline and the money is gone. They've ripped off enough people...

Worst casino ever.

Anyone else has that Problem or did they Block us?

Still offline. That's sick. I guess the Money is gone.

Hello,

I just found out about the Immerion and Snatch websites. While I can't confirm a connection, other players have reported similar patterns when handling withdrawals. This seems somewhat coincidental to me. I just informed our Data Team about both sites.

Snatch shows error

Immerion now shows "maintenance."

If i come across anything worth sharing, I'll get back here...

Hi

Do you think the most of your customers are pleased with your safety indexes and I am the one who find it wrong? Are you so naive? I am sure a BiG amount of your customers already don't trust it and aren't pleased of Your unreasonable high ratings. What about the participants of this exact thread for example? I'm sure The Most of them just don't trust your ratings anymore. Let's ask them.

Is There Anybody who read this message find that safety indexes in www.kpvfaw.com are fair? Please respond.

They are down now. I'll not wander if they never come back. Still I hope they will.

Soon or late this near to scam casinos with this terrible behavior so also reputation will be shut down. I wish them to get bankrupt as soon as possible even if I loose my 900EU

Totally agree to your points! Its nonsense.

Snatch Casino is doing everything to delay withdrawals and hold back winnings of players. Worst casino experience ever.

Hello,

I think I can say that the Complaint and Data Teams are both aware of that and that's because we still try to work best on concrete complaints and situations that directly affect the Safety Indexes. The players you mentioned have certainly submitted complaints to help us gain insight into how to effectively address any issues with casinos while maintaining open communication and cooperation. From my position, I can say that I understand what you're saying.However, I expect you to be unaware of this. The main thing is to ensure at least some communication with the casino so we can resolve player complaints.

(read my posts in Immerion and Ybet threads) It is all directly related to the Safety Index.

We must determine the appropriate reduction in the Safety Index, based on evaluated facts, and clearly communicate this to the casino. Claiming that "your department has investigated too many players" may not be the best approach. besides the whole evaluation depends on communication with the casino.

Such situations, in my opinion, show how much the Safety Index relies on data and proven facts and, on the contrary, how it does not conclude user experiences.

I agree that, from the player's point of view, it is not very convincing, but not every complaint is the same, and unless they are all at a certain stage, we just can't punish the casino without having something in our hands.

We can discuss concrete situations. I believe this all is just a general conversation.