What a joke , and only do charge back through credit cards

That's not true. Nationwide have seen my emails that I have deposited and played them all.

No they are talking rubbish, the casino is fake, ypu have paid for goods they have not supplied, namely you on the expectation of if you win something you would get the money. Which had not happened.

It's not charge back, it's a merchant dispute.

They don’t do chargebacks apparently only with credit card

But mine isn't a credit card. Normal debit card

these are on Nationwides website

No apparently not i said a few people have done that and she said no we don’t you have to dispute it with ibas as I played my deposits so ye i can kiss goodbye to my deposits and withdrawals

Nope. Ring back. There wrong

Sounds like the person you were talking to was just a dick. I'd try again...

1. Ibas is for the UK, this isn't a UK casino.

2. It's a fake casino, without a license.

3. You're not disputing the betting or the winnings, you're saying it's a scam.

She was a dick she was determined that no they don’t do that so I give up i tried online through banking no joy and her on the phone said you played the credits on casino so you can’t dispute that , I said yes but you don’t know it’s a scam site until you go to withdraw she said that’s not our problem

That is exactly their problem, that's what a scam is!!!

Can u advise what to do on security bit of nationwide, u report unusual activity then there a list of options about not received goods/service or damaged or reoccurring payments which option did u choose

Goods and services I did. Because despite using the money on gambling

I didn't receive my withdrawels

Just phoned again put through to some one else and I’ve been temporarily refunded while they do the dispute so I won’t touch it until I know what’s happening , not sure why it wouldn’t be successful but you never know

Good did they give you full amount

Ye refunded full amount but i won’t touch it until I know all is ok

I’ve just submitted screen shots and trust pilot reviews they didn’t ask but I thought I’d send them before they ask for them ????

Spins heaven have now banned me from the site.

Wonder why they have done that??? I’ve been checking every day on "live chat" and only get one bot now named Fiona I actually messaged today wow u work 24/7 that’s amazing