I can't tell you for sure, but I hope so. If the casino can't tell you any updates, it's a shame because it's from them that we would need information. 

I asked if your winnings come from sports betting.

Also that we give casinos 14 days to send money to players. 

So let's try to wait a little longer, please.

I won at the casino and sportsbook and it's been 10 business days since my two withdrawals. Do you think this is a scam?

on your site sportuna it is indicated as a safety index (High) I honestly don't understand what they told me 3 working days and I've been waiting for 10

I also don't really understand it when a casino says it's supposed to take three days and it takes an untold amount of time. I don't think it's a scam. Sometimes the casino is not directly responsible for the delay if they use a third party provider. 

So if you've played in a casino and not just sports, if it's a few more days, I'd definitely open a complaint.

I think they want you to cancel the withdrawal and then play your money again, however you say that if I played sports betting you can't help me what does it mean I can't understand it? because the bets are not counted in the withdrawals ? ??

Let's see what they want to do and what they will actually do.

As far as sports betting is concerned, we simply don't have people who are involved in this area and wouldn't be able to evaluate things objectively. That's why we don't deal with such cases. 

But you said you played casino, so some kind of slots, table games or something like that? Then we would be able to help.??

yes I have made some winnings in the live casino in the Spin a win playtech live wheel and also in the meta and meta sports betting let's say

But I would like to understand who manages these casinos? Why does Sportuna not answer me? It's been 10 days and I still haven't received my money in cryptocurrency, which in theory should arrive in 30 minutes, but it takes more than 2 weeks. Some casinos answer here in the comments: why is Sportuna not among them? And I would like to understand who put the security index (high)?

Okay, then you can file a complaint and I would probably do that if I were you. 

As far as casinos are concerned, each has its own management, unless they are related casinos. 

Why they don't answer you I can't say, because they should comment on that, we don't work in casinos. When you made a crypto withdrawal, it should be the fastest, that's true, and again we come to the fact that they should tell us why it is happening.

Speaking of the fact that some casinos are responding to players on the forum, some have asked us if they can have an account here for these very reasons. But not every casino has this, so that's why you don't see any answers on the forum from some of them because they don't engage.

As for the safety index, everything is explained here:

Hi, yes, but what should I do because no one answers here? I want my money, it's 222 euros. I contact the chat and they tell me the same things that they will arrive as soon as possible, but I think they are pre-set messages, they paste the message, I don't know how long I have to wait and who to contact to receive my money? I am forced to wait, what else can I do?