Kor affiliates advised me to have another account.

I asked them if it was okay, and they said it was.

Due to the wrong advice from the staff managed by Stake, all my holdings and accounts were confiscated.

I told Stake about this, but

There were no sanctions imposed on the staff who managed it.

All my funds and account have been confiscated along with a warning.

Do they make money this way?

Hello,

if you were advised to set up a second account , which is highly odd and against the basic rules—I guess the casino will respond to that in the complaint.

Speaking of which, can you post the screenshot showing some conversation once more — just WITHOUT your full ID visible, please?

I also find it strange they manage Ids through WhatsApp, but I guess it depends on the circumstances.

You also mentioned that "people with other promotion codes were frozen, but the money in their accounts was withdrawn," so I'd say it may not be a very typical or obvious situation.

For now, please bear with us, as we will definitely need the cooperation of the casino representatie to gather some insights.

Pictures 1, 2, 3, and 4 are the conversation. That person works for the stake side and works after receiving a promotional code. That person induced me to sign up using the ID he gave me, and my account was suspended. I found out about the sanctions on multiple accounts after I was suspended. That's because the person working for the stake side blatantly induced me to sign up like that.

The following photo is an email from someone who works with another promo code, who only warns about multiple accounts and then withdraws money like this. They are discriminating against me and other people.

Lastly, this photo is the photo that I took when I had frozen money in my account. Currently, the stake side has deactivated my account, so I can't access it. Because of this, there was about 600,000 won in my original VIP account, but it was also frozen.

This photo was taken when the stake side blocked withdrawals from the account.

You know, to me, it does not sound like the regular staff but like someone who collects money by making players register in the casino through his affiliate link. Sadly, the world is full of rogue affiliates. Are you confident that this individual is an employee of the casino? Do they usually send codes via Whatsapp to make players register without checking their history?

I guess it is best to leave these details to the complaint instead.

Even if you are not a regular employee, you are a kor affiliate managed by stake.

It's Telegram, not WhatsApp.

Even if they are stealing money from players through affiliate links.

Affiliates are employees who receive separate payment and work on the admin page, not through affiliate links.

@baek555 He is a person who does affiliate activities.

In stake, it is also prohibited for anyone with such authority to act outside the site's regulations.

With heavy sanctions rather than warnings

I think I should withdraw my money as I was defrauded for no reason.

I agree with account locking, but confiscation of funds is not included in the regulations.

The holding money is not held by the affiliates, but is frozen by the stake holders.

Please help me get back the money I originally had.

As I said, it is best to leave the judgment to the complaint team. I'm not familiar with the details; I see a bit of complication even in the translation, and without knowing the casino's stance and arguments, it won't be fair to judge.

I can, for example, say without hesitation that when the multiple-account term is violated, the funds are always confiscated. One more reason to leave the matter to detailed examination.

Try to hold on, please.

You and I can think of it easily.

From STAKE, not through affiliate links, but through employees (affiliates) that we manage directly.

I was advised to use multiple accounts through KYC authentication.

When I asked @baek555 if it was okay, baek555 told me it was okay.

Due to this process, I had two accounts locked and all my funds frozen.

If this was someone who was working with regular affiliate links, I would have thought I was being scammed.

However, the staff (affiliates) who manage directly in stake introduce me to a method that is not problematic.

He advised me to break the rules,

Affiliates are paid an admin page after reviewing those people in stake and they become active.

Then, this is not a simple affiliate link promoter, but a STAKE employee.

Damage was inflicted through STAKE staff and there is clear evidence.

@baek555 (KOR affiliates) who committed a scam by introducing incorrect information will be disqualified.

I think it is fair that my existing holdings should be withdrawn.

Hello, I'm not opposing your here but in my honest opinion, it is also fair to invite the casino to the discussion. This is how the complaint process operates, after all.

I invite Stake to this discussion, so please help me solve the problem I am having (my funds being confiscated due to scams by kor affiliates) and make sure the scammer gets the proper punishment.

The casino representative will be asked to participate in the complaint when the time comes. I'm pretty sure he won't join the forum, however. This situation is slightly different.

Kindly give the complaint handler time to proceed.

How long will it take?

Please mind the timer. We have hundreds of complaints we have to deal with every day.

Then I'll wait. Please leave a reply when the stake side contacts you.

You will see this in your complaint and you should be notified when you have a reply.

Thank you. I really need my funds to be withdrawn. This is unfair.

We will see what can be done.

Hope it will have positive outcome. ??

But how does it work? Does the guru contact you through stake?

Whenever it comes to contacting the casino regarding your case, your complaint resolver will do it directly through the complaints thread, and you will be notified about everything.

Thank you for your reply. Can you tell me the expected time for resolution? Also, what measures will you take if the site is not favorable?