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HomeForumCasinosVerde Casino - general discussion

Verde Casino - general discussion (page 17)

2 years ago by Sev01
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70,274 views 447 replies |
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Romi
5 months ago

Need some assistence here..

Radka
5 months ago

I need some assistence here please..

Jaro
5 months ago

Hello i need some asisstence here please...

Verde Casino
5 months ago

Hello,Why no answers all chanels about my situation?

marcozucc82
5 months ago

Hello,same story here...

marcozucc82
5 months ago

Same story here bro,write me what was the end of this story

marcozucc82
5 months ago

Same thing here...

5 months ago

Hello, I am contacting you once again, yesterday I read all the forum posts from verde casino, I noticed that two months ago a player from Italy also complained about the same problem that when the player joined the help chat with his name, messages were written, the same thing happened to me in that chat They demanded from me that I paid €1000 if I want the payments to be unreturned, and I also received an email saying that the person who was online in my name balance will be lost if I don't pay the money, I haven't returned the payment and I haven't gambled in this casino since December 30th, I sent screenshots to the suport chat that it wasn't me, please check the ip address that was used, which device it was used on, I'm very upset about this situation because my balance from €11,000 is shown as €0.15 and my withdravals shows rejected

I am asking for your urgent help regarding this situation, I changed all passwords once more during the conection

filefilefilefilefile

5 months ago

@Romi

I ask for your support so that I can reactivate the bonuses and the money I have earned.

verde Casino is not ready for this even though I was blocked for four weeks and therefore had no access to my account

It is not right that I am blocked without reason (I have not violated anything and I am constantly accused of gambling addiction) and that both of my bonuses and the associated money are deleted



it is more than incorrect


file

??

Edited
Automatic translation:
5 months ago

hello once again, as far as I can see, verde casino once again rejects all my withdrawals, support chat helps nothing, lies, takes the place of a fool, how can you understand that this casino does not want to pay me my money, I am attaching screenshots, I am waiting for your answer, I also ask you to explain verde casino how is this possible?filefilefilepayments have been canceled for probably the 10th time in a row, there is no explanation, you can just see what the level of this casino is, they are not able to explain their actions logicallyfile casino email not responding...chat says nothing or lies

5 months ago

I can see that the casino representative is pretty active in your complaints thread, explaining the whole situation and that you receive your payments all good, so hopefully it'll continue like this and you'll be able to get the whole amount.

I am keeping my fingers crossed here for the fastest resolution.??

5 months ago

Hello, I am contacting you once again, yesterday I read all the forum posts from verde casino, I noticed that two months ago a player from Italy also complained about the same problem that when the player joined the help chat with his name, messages were written, the same thing happened to me in that chat They demanded from me that I paid €1000 if I want the payments to be unreturned, and I also received an email saying that the person who was online in my name balance will be lost if I don't pay the money, I haven't returned the payment and I haven't gambled in this casino since December 30th, I sent screenshots to the suport chat that it wasn't me, please check the ip address that was used, which device it was used on, I'm very upset about this situation because my balance from €11,000 is shown as €0.15 and my withdravals shows rejected

I am asking for your urgent help regarding this situation, I changed all passwords once more during the conection

filefilefilefilefile

5 months ago

Please stick to your complaint, and surely do not pay any money to anyone. Everything will be solved there through the official channels.

Just mind also the timer. It is not possible to get replies every day either from the casino nor from your complaint resolver and us here on the forum. There have been hundreds of complaints coming in every day, and we need to deal with all of them, you know.

5 months ago

@Romi

I ask for your support so that I can reactivate the bonuses and the money I have earned.

verde Casino is not ready for this even though I was blocked for four weeks and therefore had no access to my account

It is not right that I am blocked without reason (I have not violated anything and I am constantly accused of gambling addiction) and that both of my bonuses and the associated money are deleted



it is more than incorrect


file

??

Automatic translation:
5 months ago

Unfortunately, as we have explained to you in our previous posts, we as forum administrators are not able to do anything about it. Please stick to your ongoing complaint.

Romi
5 months ago

Well a week just passed still no answers..no solutions...

zzzydrunass
5 months ago

Weeks have passed and I still have no solution

Automatic translation:
5 months ago

hello, it's been another week, no results yet... I think it's not difficult for the casino to look up ip addresses, devices used, etc., I also just noticed that something went wrong, I informed online support imidiately but you didn't respond, I'm asking you to restore my balance because I didnt canceled the payments,i didnt played since december 30, only waiting for payments here Verde casino hello???

Verde Casino
5 months ago

Iam asking for help here...

zzzydrunass
5 months ago

Please stick to the timer on your complaint, and our team will be with you shortly.

5 months ago

Weeks have passed and I still have no solution

Automatic translation:
5 months ago

I can see that it is pretty active in your complaints thread, and you got some explanations from everyone there.

You will be informed about the next steps soon, when the timer finishes.

Romi
5 months ago

I'm just waiting for the second bonus reactivation

Unfortunately, this has been going on for weeks

Automatic translation:
Lane
5 months ago

Hi Lane!

I would expect more or less 3 das to get an update.

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