Hello. For me it looks like this. Actually, it's a pity that I put money there and played because the opinions about switches on different ones only after the fact and I thought there would be a problem with distribution...

In total, I made deposits of PLN 8,700. I played and everything was fine. I verified it on the website by sending the bank statement I ordered, an ID card on both sides, a selfie with the ID, a Skrill deposit screen and a Minifity deposit screen and everything was verified.

Then I received an e-mail and was asked for additional documents about the payment receipt, I sent them the MiniFits and I accepted it. I continued playing and ordered the rest of PLN 2,000 because I read that if the amount is higher, the waiting time will be very long. I log in en debit and the resignation has been cancelled. I write in the chat and I am told that I canceled the interruption myself, but that was not the case. I try to order the next one and it gets blocked. I write to the chat and say that I should add a selfie with my ID card from my hand and on the open website where I am logged in.

I sent a photo of what they wanted to accept, so I wrote to the chat asking them to unblock my payments, and after a while they blocked the account buahah, and on the account 43 PLN 3,300

I write to the chat again and they say that I have broken the regulations and they can give me back PLN 1,000, where I made a small deposit of PLN 8,700, some joke and that it was out of loyalty. I apparently broke the rules because I placed wilekortone bets on the same match, avoiding the limits. Most of the bets made this way were negative and besides, how was I supposed to know that this was not possible since they accepted these bets and for this they stole my deposited PLN 8,700 and a total of PLN 43,300

Offering PLN 1,000. So I warn everyone against playing there because if they spend a lot of money, they will soon come up with new documents or something else. People, don't deposit money there and I'm shocked that it's not a scam yet because it's a blatant fraud for documents and will rob people. It's just a waste of nerves, money and time for these thieves. And they also operate illegally under a curacao license in Poland, they do not pay taxes and do not have a license.

I advise all those who have been defrauded from other countries to write anonymously to the Ministry of Finance with a link to their website so that they can block them, or maybe someone will sue them in court.

I am asking for help and intervention in recovering my PLN 43,300. Thank you in advance, best regards

I have accounts with about 300 websites on the Internet and I have been playing with bookmakers and bookmakers for over 20 years, and I haven't seen anything similar yet. What else can this be called other than extorting data, swiping, so as not to pay my money to thieves and fraud...?

Good afternoon.

I tried to withdraw funds from Verde Casino, eternal waiting for verification, all documents approved, no use. They don't allow me to withdraw funds for a week, "waiting mode".

Today I was waiting for the final confirmation of verification, since I fulfilled all the requirements to withdraw funds, as a result I go to my account, but I can’t log in, it says "User blocked". This is just mockery, fraud! I want to get my funds!

Hello, according to what I have seen in the complaint, the verification is not over yet. That's why you can't withdraw the money and it's not possible. I also noticed that the casino quickly replied what is needed and you claim that you have delivered this document. So we'll wait for the casino to look at it and hopefully everything will go smoothly and you'll be able to withdraw the money. 

Be sure to get back to me if the situation changes.

Hello, yes, that's right, before this the casino answered me every day that my documents were somehow not suitable, until yesterday, when I sent the evidence, there were no responses from the casino. All the necessary documents were sent, all I want is to withdraw my damages.

Sincerely

If the bookmaker accepts my bets, how do I know that this is not possible?!!!?? Moreover, I didn't earn anything on these bets, and I also lost money. They robbed me of PLN 43,330, including PLN 8,700 of my deposits. I am asking for urgent help in recovering my money.

I'm starting to have some concerns about our documents that we will send to them. I wonder what they do with them...

i am banned from gambling in bulgaria and i was allowed to play in this casino according to the law of bulgaria i should not have been allowed because i have gambling problems i bet all my savings and lost everything about 6000€ they told me they have a license for bulgaria but they don't!!! according to the law on gambling in Bulgaria, the amount bet had to be returned to me, I contacted them but I had no answer

Why didn't anyone from the forum stay and recommend it instead of putting it in the scam category? The forum encourages people to donate there, is this normal? I am asking anyone with threats to report them to me in the messages we will create a group on social media about their fraud, which may result in them being blocked forever and some sort of class action lawsuit will be filed.

Hello,

I apologize, but could you please explain for a moment why you think you should receive something back? In a short version, how did the casino rob you, please?

I would really like to understand your concern before I go into specifics.

Hello,

in my opinion, you partially answered yourself. A casino without a Bulgarian license has no idea about your local Bulgarian block. Thus, if you are vulnerable to losing control, the worst you can do is to play in such casinos.

Please do not expect the whole world to take measures; you are the one who decides where to play, right?

I can not help but notice that the translator you are using is not very good. I do not know what you were trying to say. Could you try anything in a higher category, like DeepL? In essence, I worry that we will not be able to comprehend one another anytime soon. Just so you know.

yes, but the casino has already told me that they have a license for Bulgaria

It's clear that you're trying to withdraw it. So let's see what they say now on the documents and if everything will be all right. If so, I believe nothing will stand in the way of you making a withdrawal. 

Be sure to let me know how it goes. ??

I was robbed of so much money, I wrote in the post above what the situation was like

Hello,

That's interesting. We have not received such information from the casino yet. So, if they believe they are licensed in your country, then I would expect them to follow local requirements.

Did you also ask the support about your gambling block? I mean, in that case, you should also mention you are excluded. That would be best, I'd say.

Hello,

as I said, I could not understand much. Did you spot my previous response, please? If you seek help, please explain in the way we can understand and assist you.

Just to be sure, is the issue associated with sports betting? I hope it is not.

yes, that's right, if they are really licensed, they must follow the laws of the state, and I shouldn't have been allowed to play, and they allowed me in, which is against the law, if they are not licensed, they are violating the laws of the state, I think that in both cases they should refund me the amount of BGN 12,991, a second request has already been submitted by my lawyer for a refund, but there is no response from them

Hello what about my case?