I believe you made some mistake in the dates, because it doesn't round up very much. Right?

Also, do I understand correctly that someone deposited to your casino account or that you used someone else's card to deposit?

It is usually not allowed to use a third party to deposit, you know.

Our complaint team will soon review your complaint, and then we'll see what can be done. Please be patient.

I used a card that is listed under another name, I transferred it from my account on the 16th of March, but I only won on the 7th of June, they took my winnings away illegally, this was also the casino, where is the truth, not here

Well, I fear that if you used someone else's payment option—the card in this case—to deposit into casino, we may have the explanation of why your winnings have been voided. ?? Once you use someone else's payment option, it does not matter which deposit resulted in a loss or a win. Simply put, it's against the rules and forbidden.

To clarify, did this actually happen?

I don't really understand what you're writing.

What can't be understood, no transfer has occurred, it is not possible to use a card under another name from my account, this is impossible, I didn't have an account, my card has a date on it, I got it from the bank on 03 27th, my account was transferred and on 3 months 16th, Annamária transferred her card to her own registration account from my account under her own name, that's why they took my prize, I hated it, on 6 months 7th, they took my prize twice for the previous 3 months' transfer, I transferred it on 3 months 16th or 6 months 7th, what's the difference, the transfer 3 months ago was transferred to another person's registration account, while on 6 months 7th, my transfer took 2210 minutes, I get an answer, oh, they always bury me first, what would you die before?

They investigated my case fairly. I finally got my money. If you provide all the information they ask for, the problem will definitely be solved.

1. These people don't want to pay. I'll just write it down, leave it on the 16th of March, a transfer was made with the card in Annamária's name, I'll just write it down. You don't answer what I write, I won on the 7th of June, what about the transfer from Annamari? Is there a question??? Leave it through net banking, use a mask, you can transfer from my account, I think not 3, please verify yourself, my net banking is safe, thank you

I have a question, is it possible to use another card from my account in my own name to my player registration account? I have transferred my data to my player account several times and when I won, they made an excuse that I used another card. I transferred from my account to my registration account. My question is, is it possible? If so, can someone transfer money from my account to me with their card? Thank you.

? I didn't use anyone's card, it couldn't be either of us, my bank account is somewhat bad, my registration account is in my own name, another account belongs to the card, the player's account is also under a different name, the bank belongs to the card, the transfer was made in the name of Annamári, the transfer was made on March 16th, I transferred on June 7th, I won 2,210, they were looking for an excuse, it's not possible to use another card. use your card from my account on the go. my name is . Maybe a problem. It works. Or I don't have an online bank. daily statistics, what is there about the transfer?

I didn't use anyone's card, I can prove the transfers and the account statement. In particular, according to their statement, the transfer took place on March 16th. I opened an account on March 07th. My card was ready on March 27th. I opened a registration account after that. There was no account in the game. This is just a scam. They don't want to pay. But why did they let you buy it because they allow it, it's forbidden everywhere. No one will find out in court. I will file a complaint against the casino, it exploits people, confiscates the winnings, but lets them play.

Hi, as long as you deposit and everything is in your name, it shouldn't be a problem. Whenever you deposit by some other method and want to withdraw by it, the casino may ask for a minimum deposit to verify the method, if, as I say, it would be two different methods. But as long as everything is in your name, I don't see the problem. Make sure you don't use anyone else's card to withdraw or deposit because that's a violation of casino rules and they can take your money.

But what seems to be the problem? The casino doesn't want to give you money?

I'm sorry, but that could be the case. "I used a card that is listed under another name" to begin with and than "my bank account is somewhat bad, my registration account is in my own name, another account belongs to the card, the player's account is also under a different name, the bank belongs to the card"

You know, if the names do not match, how can the casino be sure it's still you?

Under such circumstances what you keep saying matches the latest outcome of the previously rejected complaint

"it was proven that you utilized a payment method that is not registered in your name to fund your casino account"

I too do not understand the description, to be honest. ??

hi iram once won on 6th month 7th month 3 months garden I sent the transfer indent as requested everything was fine 2 days before my trip they wrote the amount deducted the data reconciliation sent that all data matches my registration account yes but the transfer does not come when the deduction comes to withdraw the prize they wrote that I am committing a violation of the law I used a card under another name this is my account I transferred to my registration account on 3rd month 16th month a transfer was made with a card under Annamária's name only that I transferred from my own account on 6th month 7th month with the card under my own name not 3rd month 16th month. The accusation is unjustified it cannot be transferred. With a card under another name from my account to my registered player account it is a big scam

Well, I believe we are slowly running in circles here. Can you ask a friend or ChatGPT to help you express the matter more clearly, please? I would like to understand.

Hi, no one transferred with a card under another name, it is not possible to transfer from my account to my registration account, it is impossible, what they are saying is that on March 16th, a transfer was made with a card under Annamária's name, but on June 7th, I transferred from my own account, I used my own card to my own registration account and I won. When did the complaint come? My winnings were rejected for a transfer before June 7th. What is the difference between a card under another name and a player's account or his card? It is not possible to use a card under another name from my account, but who has managed to transfer from their own account to their registration account? Thank you for your reply.

Well, dear tunde9499,

You've just started spamming Community Email. I'm also aware that you've been spamming every email you can get. We all tried to explain that we didn't understand your messages and couldn't help you any further. Michael explained exactly what you did wrong and why the casino was allowed to void your winnings.

I respectfully request that you refrain from sending any further emails and from submitting unnecessary complaint requests.

Otherwise, your account will be suspended for spamming and flooding. I can assure you that this is a team decision.

I know, but you lie even when you're in court, the jury doesn't care about you anymore, the court is still going to investigate, you're frauds.

I'm sorry, this literally makes no sense given the circumstances.

And it appears that any additional effort to assist you or attempt to understand you will be futile in the end.

I honestly see no other end to this than that your account will be closed.

He didn't do it either. I won on the 7th of June. When I transferred it, everything was in order. They checked my details. They didn't want to pay. The accusation was that the transfer was made on the 16th of March. I will withdraw my winnings with the card in Annamária's name. I will send it to the Eberjogi court. They will investigate it. I won't write anything else. You guys lied and cheated.