Hi omalv, I moved your post to Vulkan Vegas Casino-general discussion , where you can find unfortunately more similar issues.

thanks. after 2 week of waiting they just throw money back in my casino acc w/o anyone explainig why ??

bty im verifyed there ?? this casino.. idk if only i read some before all those deposits i have made there ?? generaly wasted somwhere between 2k-3k euros and a lot of time ?? trying one more time to withdrawal, if not secsesful then

playing down balance and asking them to delete my acc...

Hi, yes, it is weird. I would try to make a withdrawal again as you say and if the situation is repeating again and money didn't come within 14 days then I recommend you to submit a complaint here on our website. We allow casinos 14 full days to proceed with the KYC and the withdrawal. There you can describe the situation with all details. Some of our complaint team representatives will take care of you. Complaint is simply the best way to approach it, as it gives room for comparing evidence and possible debate with the casino. Complaint is not a bad thing and it is good to be used. That might work then.??

I made a withdrawal via pix and it still hasn't fallen today for nine days I've made other withdrawals and they worked but this one didn't fall appears in progress. I contacted app support and they didn't solve it, they just keep saying it's going to fall and they don't solve anything

Hello Als.ghost, FYI I moved your post here to Vulkan Vegas casino- general discussion. I am sorry for you situation. You say it's been nine days. In case the situation doesn't change after 14 days then I recommend you to submit a complaint here on our website. We allow casinos 14 full days to proceed with the KYC and the withdrawal. But as you can see here, they have perfect reputation by Casino Guru, so I would stay patient for now. Keep us informed, please. Thank you

I'll wait and the way, I wait for the result if it gets here I'll be answering again here because it takes a long time. I have already made or transactions I am verified in the app

Hello,

let me remind you, that 14 days are allowed as Magda mentioned. I would wait a bit.

friend , it is not deception no matter how long it takes . It is necessary to understand that the site has given several bonuses and many are earning and asking for withdrawals. I myself have 11 days waiting for my survey to drop. I get anxious , but I also understand the context that the site is in . important to thank you for the opportunity for winnings and context that the casino is in. we are talking about a casino that gives many opportunities without any deposit. gratitude friend

Good morning, today it's been 15 days I waited just like I was told. The survey has now been resolved. I have prints and everything, thank you guys from the forum I'm answering here thanking you and thank you vulkan vegas for solving

What you described here only highlights the experience I have with Vulkan Vegas. I didn't hear about players who wouldn't get paid, but I've heard about plenty of cases where it took 2 or more weeks. I'm glad you finally received it and thanks for coming here to write the update ??

did anyone manage to withdraw money with vulkan?

Hello, I've just moved your post here to Vulkan Vegas-general discussion thread which is about your topic.

Can you tell us when did you ask casino for your withdrawal please?

980 reais

Ok, does it mean that you already asked for your withdrawal, right? And how many days are you waiting? Thank you

four days, the request was by pix

Hi, if you were fully verified and you are not aware any violation of T&C, then In case the situation doesn't change after 14 days then I recommend you to submit a complaint here on our website. We allow casinos 14 full days to proceed with the KYC and the withdrawal. But as you can see here, they have perfect reputation by Casino Guru, so I would stay patient for now. Keep us informed, please. More people facing the same situation like you now.

they gave me a deadline of two days and not 14 look at their answer

Do the 14 days count from the moment the withdrawal is requested or when the balance leaves the account?

Hello, it is from the moment of your withdrawal request. Do you have any trouble?

I made an order on 11/03 and I'm waiting for the deposit, today completed 18 days

full KYC