Good afternoon, I think I'm another victim of rabidi nv casinos, I made a deposit, I made a withdrawal. Then I asked for account cancellation and the withdrawal was cancelled. Then they say that the withdrawal has to be manual, this on 16/01, in the chat they say that I have to send an email and that they forward it to the finance department. After a few days I received an email saying that the manual transfer was not made due to reasons that the iban was incorrect, to send proof. I sent the proof about 4 times and the chat always said that everything is fine and will be processed. Yesterday I received an email informing me that the withdrawal has to be to a skrill account, I made the deposit via mbway and I can make withdrawals via bank transfer. I made a skrill account, sent the data and the answer is that everything is ok and is being processed by the finance department.
Having said that, I think I've lost hope, it's €401, it's money, but when I look at people talking about 100,000 and above, I get worried.
They are blatantly stealing and no one does anything.
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