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Ask the Casino Guru team (page 2)

5 years ago by Daniel
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142,769 views 223 replies |
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Dearest forum members, From time to time, we witness someone claim to be Casino Guru Administrator, member of the Affiliate Team. Fake Casino Guru social media profiles and email offers that resemble our own newsletters or email designs are also still fairly common. Please pay special attention when you are receiving Complaint Team responses, since we are aware that scammers still try to get passwords or any other details by faking our email templates. Posting reminder from the Complaint Team: Casino Guru will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from Casino Guru and requests such information, do not share anything with them. All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile. If you notice anything suspicious, don’t hesitate to reach out to us directly. Thank you for your patience, and stay safe.
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5 years ago

Hello, I would like to ask about Reddog casino, I won 10,000 there for their free spins and in order to choose them I have to make a deposit of 750kc or 30 dollars. So I wonder if she can be trusted. Thank you in advance for your reply.??

Automatic translation:
adamrunza
5 years ago

Hi, did you play with that $ 30 no deposit bonus? Or where did you get those free spins? It is important to read exactly the conditions of the bonus that I would need to find first. Indeed, in this casino, the minimum deposit is so high, if you haven't made a deposit yet, I would understand why they want it from you - you have to have an active payment method active in the casino, to which the winnings can be sent.

Only then is it important to read about the bonus, if there is no maximum win? (I get an unusually large amount of 10,000 and I would assume that they won't let you withdraw the entire amount). Also, if you've tried to qualify for a bonus spin, it's important to make sure you don't break the maximum amount rule (it's usually around $ 5 per spin). In short, you need to first make sure that you are actually entitled to the money you have in your account there, and if so, I would certainly not be afraid to send a deposit there. The casino has a good reputation overall.

Edited
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5 years ago

Hi want to deposit

Automatic translation:
adamrunza
5 years ago

I can tell u they are ok, trustful

they won't ban you or won' t pay your money if that's what u meant

4 years ago

Why the name "Casino Guru" ?

Automatic translation:
lauarual
4 years ago

One of the definitions says that guru is a "teacher, guide, expert, or master" of certain knowledge or field. Our desire is to be experts and guides on the field of online casinos and help others to be better oriented in this area. That's we we're called "Casino Guru" ??

4 years ago

Hi, I represent a new casino that we will be launching in the next month. Can I ask you to review it?

Automatic translation:
romanromanov
4 years ago

Sure, it's certainly possible, but we can review it only after it's launched.

4 years ago

Why Reddog Casino? They do have a beautiful UI but I'm not sure they have better service than other casinos I know.

4 years ago

Generally when they are bonuses you have to meet a requirement, and the truth that you always end up losing because of it is many times you have to bet to be able to make withdrawal

4 years ago

hello everyone, my name is Walter and I write from Italy. I recently learned about casinos that accept cryptocurrencies and, moved by curiosity, I wanted to try stake casino but it is impossible to access it from Italy. what do you think? where am i wrong?

Automatic translation:
walterx87
4 years ago

Hi, the casino should be available in Italy. Can you post here a screenshot of what you see when you try to access the website?

4 years ago

file

4 years ago

file

4 years ago

always like this, it takes a long time to load the page and then nothing


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4 years ago

my friends have also tried. from Italy it is not reachable


Automatic translation:
walterx87
4 years ago

Interesting, the casino shouldn't be available in my country, but the website works for me.

file I'll try to ask our testers to find out what's going on, but it will be during next week.

4 years ago

Hi Walter, I am writing to you from Italy. I can confirm that I can access the casino, what you could do is change the DNS used in your network and put that of google (8.8.8.8).

Let me know if you have trouble doing it, if you do a search on the internet, you will find that the procedure is very simple ??

Automatic translation:
Userrob
4 years ago

I changed the dns and now it works. Thanks a lot!!!

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4 years ago

I changed the dns and now it works. Thanks a lot!!!

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4 years ago

Nice! Good luck if you're going to play there ??

4 years ago

Hi. How long do complaints take to get reviewed? Mines been pending for 24 hours? It's a ridiculous one with booi casino, not sure if it's a language issue or they don't understand gambling laws. Could someone please look at it? First time using this service.


Thanks

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