On May 9, 2025, I requested a withdrawal of 500 euros in USDT (TRC20) from supabet.de.

The transaction had the ID:

eb4cc80c-8a05-43bb-a3c5-a19c5b0d28fa

Despite several contacts with customer support, I have not received my money to date.

The promised processing time of 3 working days was significantly exceeded.

The support only responds with general phrases like "Please be patient," but there is no clear answer or solution.

I have now filed an official complaint with the Anjouan Gambling Authority and will continue to publicly report my experience to warn other players.

My conclusion:

Supabet is not trustworthy. I strongly recommend avoiding this platform.

Hello, with all honesty and empathy, after a few days, it is far too early to conclude that the casino does not pay. I understand it is inconvenient, but for now, that's all.

Not to mention that chat has openly admitted they are in delay, well. I'm sorry, be patient, please. Calm down. ??

Hello, have you received your money yet? I'm in the same situation, and I've been put off for a week.

Hey yeah after 11 days the money comes, it takes a bit

Hey, I see you're waiting for the money anyway. The player to whom the post was addressed has received it for some time, so I believe that if everything was okay on your side, you will get it too. 

What was the last thing the casino said to you about your withdrawal? Did you play with the bonus or not? 

Please let me know. ??

Good morning everyone, after 15 days, I still haven't received my money. I'm not talking about a few euros, but about €5,500 in total funds at Supabet.

I'm still being put off every day and am now wondering what the problem is in the 21st century with making a simple transfer?

For me it is now a question of decency.

I'd rather go to the lottery booth and play for crappy odds but with the certainty of getting my winnings paid out immediately

The mental images of the past 15 days alone aren't worth it.

Never again anything with a South Sea license or anything like that. I also contacted Anjouan and have had no response so far.

I didn't play with any bonus or anything like that, just a normal bet

I can see that nothing has changed in your case, so I would open a complaint on our website.

You can find the link to it here and our team will try to help you, would you be interested?

Yes, of course! I've since realized that I've fallen for a highly dubious provider. There's a difference between supabet and supabet1.com. With the latter, I deposited my money with Visa, and I have a total of €5,500.

Okay, so use our services and we'll see what can be done and if we can help.

I'll keep my fingers crossed for you.??

Good morning everyone, I've just received €500 from supabet1.com. Perhaps things will continue to move along quickly now. First of all, thank you very much for your support.

You are welcome.

I'm glad you got some form the money. ??

I will wait for another update and hope for the best!

Share with us when you have another news. ??

Hello everyone, I deposited money into supabet1 on May 26, 2025, and won €52,000. Now the problem is, I made a withdrawal on May 27, and nothing has happened for three days. I can't write to the live chat either, and I can't get in anymore. They promised me a VIP manager, but I haven't received anything there either. I've had no response to my emails. What should I do? That's a lot of money? Will the money come? Verification says it's not necessary in my profile. Please help me.

My friend, could we communicate? I have a few questions for you because I feel the same way. Please get in touch.

Dear community please help me

Hello, sure thing. If the casino fails to resolve the matter during, let's say, next week,

I suggest filing an official complaint ????. We provide casinos 14 full days to take care of their problems. I just hope you did not engage in sports betting, as that would complicate matters.

I wish I could tell you what the matter is, the casino should do that, of course...

Thanks Radka, I was playing casino so no football bets thank God... should we wait until next week and then act, right?

Ah, what a relief!

If you want, you can submit the complaint anytime you like; it is just that my colleagues won't get involved until those two weeks pass. So, don't worry and go ahead. Perhaps after notifying the casino representative about the new complaint, an improvement will occur.