hi, playing a bonus on kingmaker (a site where the profile and identity were validated and I had also already made withdrawals) I won €17,000 during a tournament. to ensure that the credit was fully withdrawable I played the initial bonus as per the rules and in fact the credit is currently available in full. according to the level I acquired I can withdraw €800 per day (obviously there is a limit of simultaneous operations which are 3), so since June 2nd I have made 3 withdrawal requests but to date I am still under verification (I would like to point out that it has never happened that within 1 week the withdrawals had never been validated and transferred to my account). I contacted customer service who however, despite saying that they had urged me, did not help me. I am still waiting after almost two weeks and to manage to come into possession of the entire amount with these waiting times becomes exhausting.

It surely must be exhausting for you to wait, especially if you are unsure what is going on.

Perhaps they have to check with the game provider? Do you have any information like that?

I don't have any kind of info from them

I have noticed your last post in your complaints thread. May I ask what you mean by that, please?

I mean I have no info on anything

But what exactly happened there that you said they wanted to withdraw some money, please?

I couldn't understand that well.