Hmm, how deep in the context of a casino review or what specifically do you mean ? Maybe I just misunderstood the question but I would like to answer you accurately so that's why I'm asking.

Hi, this license has never been very good at write-offs. Also, from what I have learned, Curacao licenses and Antillephone are slowly disappearing, so maybe that is the reason why they are not answering you. 

Anyway, what is your problem with this casino? 

Hmm, how deep in the context of a casino review or what specifically do you mean ? Maybe I just misunderstood the question but I would like to answer you accurately so that's why I'm asking.

It was a question regarding the size of the Guru team.

How many people does the Guru actually employ? It's probably more than most people think.

Hi!

Most likely.... ??

That's a great coincidence, anyway!

We are about to attend grand teambuilding by the end of this week, and as far as I know, this information will be presented as a part of the main panel. We have been growing, hence I would prefer to seize the opportunity and get back to you with the most recent numbers. ??

I definitely need to write down a note!

Hello again, I inquired with a few coworkers, but I was unable to determine the exact number. It might be appropriate to use quotes from the hugely successful television series Red Dwarf.

Legion / Legie: "We are many." ??

Sorry to disappoint you for now. I'll get back once I have more to add.

Take care!

It's great

Is it? Thank you very much ??

Hello!

Sadly, Curacao licenses are still quite "unsettled" and disorganized, I understand your dilemma...

Well, from my perspective, it makes sense to sacrifice some time to try to reason up with the licensing authority. I would start the lawsuits only as the last resort option. 

Yet, I agree it sucks anyway.

Thanks - I’ve tried to contact them without response.

The casino has stopped responding.

will send a follow up… get the feeling they won’t reply as they’re going to be replaced soon, and then it’ll be someone else’s issue

Or maybe it’s just a rebrand of the same regulator..

yes, lawsuit is my last resort but considering every lawyer I’ve spoken to is interested because it’s quite "straightforward" in their words… it’s surprising DAMA don’t want to settle as it’ll cost them a lot more should they lose in court

Oh!

You already tried. I see now. I agree DAMA NV is well-recognized big group; I would expect some dialogs. Speaking of which, the casino representative seemed very confident while addressing your complaint.

I wish you the best of luck, though I also agree the case is quite straight forward.

It's a pity if the casino doesn't want any dialogue, but I've looked at it and the safety index is below average, which on the other hand doesn't surprise me that much. 

As for whether the licensing authority handles such cases, I know at least from other players that they are not quick to write off, if they write off at all, so it's not certain how it will turn out. You'll have to see for yourself what your experience will be.

If nothing happens and you use the services of a lawyer, feel free to let me know how the case progresses and what you managed to resolve.

I will keep my fingers crossed for you. ??

Thank you!

the rating was above average until they got hammered with black points for being a casino group against fair gaming.

sent a follow up to one of the parent company (softswiss) as a courtesy that this is the last attempt to settle before we file in court. Maybe they weren’t aware of DAMA groups weird behaviour

Also followed up with antillephone but not expecting to hear back, just making sure I have all the receipts for the lawyer that I’ve tried every path to resolve this

Yes, I saw their black points hit them pretty hard. 

Regarding the rest of what you wrote, I see that you are trying to find solutions, which I quite appreciate. 

On the other hand, the casino would have to step up to the plate, and if that doesn't happen, legal action is probably the last resort. 

I'm quite curious myself how things will go in your case. 

I'll be glad to hear about any changes. 

Yes, I've heard about it and it's a good question. Each of these sub licenses has its own complaint procedure. I'm not sure how they will set it up and whether the old cases will be transferred to the new authority and whether they will have a process in place to deal with complaints right from the start of the new one. Obviously we will only know in time when this happens. 

So we'll be here when anything new comes up, I think several other players might be interested in it as well.

Good luck. ??

Just go straight to lawyering up.

CGB (Curacao Gaming Control Board) looks to be the sole licensing body when the changeover is complete.

I suspect that Antillephone is probably all but dismantled at this point, as their who reason to exist is about to be gone. No free money coming in, no more employees, no more Antillephone.

On the otherhand, DAMA sure as shit ain't going anywhere, at least not while they've got a war in Ukraine to fund.

P. S. Getting the judgement you're looking for still doesn't guarantee that you're gonna get paid. If you make the Putin mad, the Putin will not pay you regardless of the decision of the court.

Well, according to the link at the bottom of the page, there are 102 people on the Casino Guru team, including one whom is listed as Co-Founder and FORMER head of product, and also.. you!! You also appear to be the 6th person to join Team Guru lol

Understood. How Dama are acting over such a small amount for them is wild.

their new group policy is to implement persistent limitations that aren’t in the terms and conditions for their casinos.

Literally every lawyer I’ve spoken to is willing to take it no win no fee, because they say it’s straight forward. Of course I’d rather just resolve it sooner but whatever

how are you thinking cgb will be? Trying to cleanup or just another shill ?