Hello there,

I agree with you, on the other hand, there may be additional reasons that make casinos take further security checks. You would be surprised how many players are flagged due to sort of "similarities" meaning they are somehow suspicious. I think that decent casinos don't need to delay the payments.

General information: this user was banned because of the abusive language used in the complaint.

Thanks, you enlightened me too!

What is the official email to file a complaint with (Gaming Curacao) ?

Thank you

Hello again,

I found this email:

[email protected]

Give it a shot

Thank you!

I found this website instead, it would be appropriate to ask them too who to contact? Or is this just their licensing website? www.gaminglicensing.com

Hi, did you also write to the email ([email protected]) to receive this answer?

Hello, this should be the licensing authority, the company selling the licenses, or sub-licenses. It's quite complicated with the sublicenses, though.

Check the "about us" section:

"Who We Are

GamingLicensing is a member of eGamings Group — one of the leading providers of innovative gaming solutions for remote and land-based businesses. Our offer consists of scalable gaming products and services for all kinds of operators."