Hi, how long have you been waiting please? If you go through at least the last few answers, you will see that the casino is taking its time with paying out money. Anyway, we give casinos 14 days and if they are unable to pay out the player within this time, we try to assist.

So try to tell me more about it and we'll see if I can help you or if it's better to wait a while. ??

Today they wrote that the selection was processed and that it should arrive within 3 days, so we'll see.

I think this is exactly the time it takes for the casino to process withdrawals. It often takes about 2 weeks before the player is paid out.

So let's wait for the next episode.

Feel free to let me know when the money arrives. ??

Hello, I am very worried and I don't know what to do anymore. I deposited a lot of money into this casino and won 8,000 CHF. I have been waiting for 4 days and nothing, no validation. Moreover, the maximum I can withdraw is 500 CHF. I don't know if I will ever see my money again, but I am desperate. Please help me. Have anyone ever been paid large sums?

Hi, if you go through this thread I think you will learn everything you need to know. I would say that the casino pays players but there is often a delay and it can take something around 2 weeks. So if you're waiting 4 days, I would definitely not panic and be patient. 

According to what you wrote, the casino didn't ask for verification or any documents from you, is that right?

To clarify, we also give casinos 14 days to withdraw and if nothing happens, you can contact us and we will try to help. 

What do you say? 

Hello, thank you for your reply, today is the 5th day, I wrote because I am worried, I have never been confronted with a casino like this in general my withdrawals are approved within hours and on my account the next day there no verification was requested so they will make me wait a few more days for the validation of my withdrawals and then they will want to gain time by requesting a verification of my documents I imagine.

It can happen but it doesn't have to be that way, anyway, definitely don't play with money and wait for the situation to be resolved. A lot of players wait quite a long time at this casino, but it mostly always pays unless the player has broken something. 

If nothing happens and you don't know anything new, we will try to assist you. But I hope it won't be necessary and everything will turn out well. 

I have one more question, did you play with any bonus?

I have won 3300 euro and still waiting two weeks to get the first 1500 as they declare to pay per week.

Please help me

ok I'll wait again, no I didn't play with a bonus.

Could you, please, tell us when exactly you requested the withdrawal?

yes

11/3/2025

So, it is 7 working days now, if I'm not mistaken.

Are there any documents needed from you for the KYC?

My first withdrawal was made on 12.03 followed by 2 others so 3X 500 and I still have 6500 pending on my account! I just left the chat or now I am told that there is a delay in payments! What I find strange is that no verification of my documents was requested! Please explain to me how can Casino that does not pay anyone with so many complaints still be active?

The casino has a lot of complaints mainly because it pays out in about 2 weeks. Players are often impatient and it is unacceptable for them to be so. I would say that on the one hand the casino pays the players and you just have to wait, but on the other hand I don't blame them because two weeks to wait for withdrawals is sometimes too much. 

If the casino didn't ask for documents and doesn't need to do verification, it's fine. If you didn't do it, it may happen later that they will ask for documents. But for now, try to wait and if 14 days pass and you have nothing, you can file a complaint and we will try to help you.

I'm fed up with Legiano not paying and only giving automated responses. I've been waiting for three withdrawals of €500 each for 17 days, and they still haven't been processed. Support keeps repeating the same thing: "We're working on it," but they never resolve anything.

I'm not the only one affected, and I'm sure there are many more in the same situation. If you're owed money and tired of waiting, join this group to file a complaint together. The more of us there are, the more pressure we can exert.

We can't let them keep our money. Let's report this and make noise until we get paid!

Comment here or send me a message if you're in the same situation.

I completely agree with you, I haven't been waiting as long as you, but I find it unacceptable to have automated responses and not know when we will receive our money. I write every day on the chat, I'm wasting my time and I get the same response every day.

I am screaming for this scam casino from December!!!About the employees of this site!!!You can see the result when you don’t downgrade this casino!!!Many players have the shame problem and still you have very good grade to the casino!!!Good job!!!I am wondering if you are happy when 8-10 complain are about the withdrawals of this casino!!!

This is shameful. The worst part is that here they'll tell you to be patient and that they'll pay you. What I find unfair is that you always have to do what they tell you and be at their mercy. I think waiting more than half a month is enough, so if the forum doesn't act, I'll have to act on my own.

I think the same as you. Did they finally give you your money or something, or what happened to you?