Hi, how long have you been waiting please? If you go through at least the last few answers, you will see that the casino is taking its time with paying out money. Anyway, we give casinos 14 days and if they are unable to pay out the player within this time, we try to assist.

So try to tell me more about it and we'll see if I can help you or if it's better to wait a while. ??

Ahoj, ako dlho u? ?aká? prosím ?a? Ak prejde? minimálne poslednymi odpove?ami tak uvidí?, ?e kasíno si dáva tak trochu na?as s vyplácaním peňazí. Ka?dopádne my kasínam dávame 14 dní a pokia? nie sú shopné vyplati? hrá?a za túto dobu, tak sa sna?íme asistova?.

Skús mi to teda viac priblí?i? a uvidíme, ?i ti bude mo?né nejak pom?c? alebo bude dobré e?te chví?u po?ka?. ??

Today they wrote that the selection was processed and that it should arrive within 3 days, so we'll see.

Dnes psali,ze vyber byl zpracovan a ze by mel do 3dnu dorazit,tak uvidime.

I think this is exactly the time it takes for the casino to process withdrawals. It often takes about 2 weeks before the player is paid out.

So let's wait for the next episode.

Feel free to let me know when the money arrives. ??

Myslím, ?e toto je presne doba za ktorú kasíno spracováva vybery. ?asto to trvá pribli?ne 2 ty?dne a potom hrá?a vyplatia.

Tak si teda po?kajme na ?al?í priebeh.

K?udne daj vedie? ke? ti penaize prídu. ??

Hello, I am very worried and I don't know what to do anymore. I deposited a lot of money into this casino and won 8,000 CHF. I have been waiting for 4 days and nothing, no validation. Moreover, the maximum I can withdraw is 500 CHF. I don't know if I will ever see my money again, but I am desperate. Please help me. Have anyone ever been paid large sums?

Bonjour je suis très inquiète je ne sais plus quoi faire, j’ai déposer énormément d’argent dans ce casino et j’ai gagné 8000 CHF, cela fait déjà 4 jours que j’attend et rien, aucune validation, de plus le maximum que je puisse retirer c’est 500 CHF, je ne sais pas si je pourrai voir mon argent un jour mais je désespère. Aidez moi svp, est ce que des personnes ont déjà été payé de grosse sommes ?

Hi, if you go through this thread I think you will learn everything you need to know. I would say that the casino pays players but there is often a delay and it can take something around 2 weeks. So if you're waiting 4 days, I would definitely not panic and be patient. 

According to what you wrote, the casino didn't ask for verification or any documents from you, is that right?

To clarify, we also give casinos 14 days to withdraw and if nothing happens, you can contact us and we will try to help. 

What do you say? 

Hello, thank you for your reply, today is the 5th day, I wrote because I am worried, I have never been confronted with a casino like this in general my withdrawals are approved within hours and on my account the next day there no verification was requested so they will make me wait a few more days for the validation of my withdrawals and then they will want to gain time by requesting a verification of my documents I imagine.

Bonjour, merci pour votre réponse, aujourd’hui c’est le 5 jours, j’ai écris car je suis inquiète, je n’ai jamais été confronté à un casino de la sorte en général mes retraits sont approuvés dans les heures qui suivent et sur mon compte le lendemain là aucune vérification a été demandé donc ils vont me faire attendre encore quelques jours pour la validation de mes retraits et ensuite ils vont vouloir gagner du temps en demandant une vérification de mes documents j’imagine.

It can happen but it doesn't have to be that way, anyway, definitely don't play with money and wait for the situation to be resolved. A lot of players wait quite a long time at this casino, but it mostly always pays unless the player has broken something. 

If nothing happens and you don't know anything new, we will try to assist you. But I hope it won't be necessary and everything will turn out well. 

I have one more question, did you play with any bonus?

I have won 3300 euro and still waiting two weeks to get the first 1500 as they declare to pay per week.

Please help me

ok I'll wait again, no I didn't play with a bonus.

ok je vais attendre encore, non j’ai pas joué avec un bonus.

Could you, please, tell us when exactly you requested the withdrawal?

yes

11/3/2025

So, it is 7 working days now, if I'm not mistaken.

Are there any documents needed from you for the KYC?

My first withdrawal was made on 12.03 followed by 2 others so 3X 500 and I still have 6500 pending on my account! I just left the chat or now I am told that there is a delay in payments! What I find strange is that no verification of my documents was requested! Please explain to me how can Casino that does not pay anyone with so many complaints still be active?

Mon premier retrait a été effectué le 12.03 suivi de 2 autres donc 3X 500 et j’ai encore 6500 en attente sur mon compte ! Je viens de quitter le chat ou maintenant on me dit qu’il y a du retard dans les paiements ! Ce que je trouve étrange c’est que aucune vérification de mes documents n’a été demandés! S’il vous pla?t expliquez-moi comment Casino qui ne paye personne avec autant de réclamation peut-il toujours être actif?

The casino has a lot of complaints mainly because it pays out in about 2 weeks. Players are often impatient and it is unacceptable for them to be so. I would say that on the one hand the casino pays the players and you just have to wait, but on the other hand I don't blame them because two weeks to wait for withdrawals is sometimes too much. 

If the casino didn't ask for documents and doesn't need to do verification, it's fine. If you didn't do it, it may happen later that they will ask for documents. But for now, try to wait and if 14 days pass and you have nothing, you can file a complaint and we will try to help you.

I'm fed up with Legiano not paying and only giving automated responses. I've been waiting for three withdrawals of €500 each for 17 days, and they still haven't been processed. Support keeps repeating the same thing: "We're working on it," but they never resolve anything.

I'm not the only one affected, and I'm sure there are many more in the same situation. If you're owed money and tired of waiting, join this group to file a complaint together. The more of us there are, the more pressure we can exert.

We can't let them keep our money. Let's report this and make noise until we get paid!

Comment here or send me a message if you're in the same situation.

Estoy harto de que Legiano no pague y solo dé respuestas automáticas. Llevo 17 días esperando tres retiros de 500€ cada uno y siguen sin procesarlos. El soporte solo repite lo mismo: "estamos trabajando en ello", pero nunca solucionan nada.

No soy el único afectado, y estoy seguro de que hay muchos más en la misma situación. Si te deben dinero y estás cansado de esperar, únete a este grupo para denunciar juntos. Cuantos más seamos, más presión podremos hacer.

No podemos dejar que se queden con nuestro dinero. ?Denunciemos y hagamos ruido hasta que nos paguen!

Comenta aquí o mándame un mensaje si estás en la misma situación.

I completely agree with you, I haven't been waiting as long as you, but I find it unacceptable to have automated responses and not know when we will receive our money. I write every day on the chat, I'm wasting my time and I get the same response every day.

Je suis Complètement d’accord avec vous, je n’attends pas depuis aussi longtemps que vous mais je trouve inacceptable d’avoir des réponses automatisé et de ne pas savoir quand nous recevrons notre argent, J’écris tous les jours sur le chat je perds mon temps et j’ai tous les jours la même réponse.

I am screaming for this scam casino from December!!!About the employees of this site!!!You can see the result when you don’t downgrade this casino!!!Many players have the shame problem and still you have very good grade to the casino!!!Good job!!!I am wondering if you are happy when 8-10 complain are about the withdrawals of this casino!!!

This is shameful. The worst part is that here they'll tell you to be patient and that they'll pay you. What I find unfair is that you always have to do what they tell you and be at their mercy. I think waiting more than half a month is enough, so if the forum doesn't act, I'll have to act on my own.

Es vergonzoso esto, lo peor es que aqui te van a decir que tengas paciencia y que te pagaran . Lo que veo injusto es que tengas que hacer siempre lo que sus pies digan y estar a sus pies , yo creo que aver esperado mas de medio mes ya es bastante, asique si el foro no actua , tendre que actuar por mi cuenta.

I think the same as you. Did they finally give you your money or something, or what happened to you?

Pienso igual que tu. Te dieron tu dinero o algo finalmente o que te ocurrio.