The player from Spain has not received his withdrawal requested two weeks ago and suspects the casino is delaying payment. He has experienced issues with this casino in the past, having undergone a lengthy verification process before receiving previous funds.
Legiano Casino - Player's withdrawal is delayed.
Legiano Casino
Safety Index:HighSafety Index
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8.6
Legiano Casino has a Safety Index of 8.6, which makes it a safe casino suitable for most players. Explore this casino’s Safety Index
Opened
Current status
Waiting for Casino Guru to reply
6d 1h 18m 37s
Case summary
22 hours ago
Public
Junior Adept
Public
2 days ago
Translation
I've had issues with this casino before, and after several months of verification, I finally got paid.
I still had some money to withdraw and I think they're giving me false excuses to avoid paying me.
Automatic translation:
Public
Complaint Specialist
Public
yesterday
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Legiano Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Have you accumulated your winnings with the help of a bonus?
- When was the last time you were in contact with casino support, and what did you discuss? What reasons for the delay were you given?
- Could you please share with me your communication with the casino as supporting evidence? Send emails or chat transcripts to my email at [email protected], or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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Thank you for your patience, and stay safe.
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