Hej,
Tack s? mycket f?r att du skickade in ditt klagom?l. Jag beklagar att du hade en negativ upplevelse med Legiano Casino.
L?t mig f? st?lla n?gra fr?gor s? att jag kan f?rst? situationen b?ttre.
- Har du samlat ihop dina vinster med hj?lp av en bonus?
- N?r var senaste g?ngen du var i kontakt med casinosupporten, och vad diskuterade ni? Vilka sk?l till f?rseningen fick ni?
- Kan du dela din kommunikation med casinot med mig som st?djande bevis? Skicka e-postmeddelanden eller chattranskript till min e-postadress p? [email protected] eller posta sk?rmdumpar h?r
Jag hoppas att vi kan hj?lpa dig att l?sa detta problem s? snart som m?jligt. Tack s? mycket p? f?rhand f?r ditt svar.
Med v?nliga h?lsningar,
Tomas
Viktigt meddelande: www.kpvfaw.com kommer aldrig att be dig att g?ra betalningar eller ge ?tkomst till dina konton f?r att slutf?ra KYC ?t dig. Om n?gon p?st?r sig vara fr?n www.kpvfaw.com och beg?r s?dan information, dela inte n?got med dem.
All kommunikation fr?n oss kommer att ske via denna officiella klagom?lstr?d eller de officiella e-postadresser som angetts i ditt ?rende. Kontrollera alltid dom?nen f?r alla e-postmeddelanden du f?r och verifiera att de verkligen kommer fr?n oss. Du kan bekr?fta detta genom att klicka p? din klagom?lsl?sares profil.
Om du m?rker n?got misst?nkt, tveka inte att kontakta oss direkt.
Tack f?r ert t?lamod, och var f?rsiktiga.
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Legiano Casino.
Please allow me to ask you a few questions so I can better understand the situation.
- Have you accumulated your winnings with the help of a bonus?
- When was the last time you were in contact with casino support, and what did you discuss? What reasons for the delay were you given?
- Could you please share with me your communication with the casino as supporting evidence? Send emails or chat transcripts to my email at [email protected], or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Important Notice: www.kpvfaw.com will never ask you to make payments or grant access to your accounts in order to complete KYC on your behalf. If anyone claims to be from www.kpvfaw.com and requests such information, do not share anything with them.
All communication from us will be through this official complaint thread or the official email addresses provided in your case. Please always check the domain of any email you receive and verify that it truly comes from us. You can confirm this by clicking on your complaint resolver’s profile.
If you notice anything suspicious, don’t hesitate to reach out to us directly.
Thank you for your patience, and stay safe.
Automatiskt ?versatt: