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HomeComplaintsNucleonbet Casino - Player’s account has been closed and winnings confiscated.

Nucleonbet Casino - Player’s account has been closed and winnings confiscated.

Nucleonbet Casino
Safety Index:Very low
Submitted: 19 Jun 2025
Opened Current status

Waiting for casino to reply

5d 16h 29m 35s

Case summary

yesterday

The player from Malta faces issues withdrawing his winnings from Nucleonbet, where his account is frozen, and remaining funds of €27,000 are voided without communication or evidence. Despite being KYC-approved and playing fairly, he is met with silence after reporting the matter to the Malta Gaming Authority, which refuses to intervene.

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2 weeks ago

On 30 April 2025, I deposited €250 to Nucleonbet.com, operated by L.C.S. Limited (Malta). I played fairly, was later fully KYC-approved, and won over €35,000 during a verified session.


Of that total, I successfully withdrew €8,000. Then, after requesting a €5,000 payout, the operator suddenly froze my account and voided the remaining €27,000 — without proof, without audit trail, and without prior communication.


They cited the infamous Clause 12.10, claiming vague violations such as VPN use or bonus abuse.

Let me be clear:


I never used a VPN


I never submitted forged documents


I never breached bonus terms


I was fully KYC-approved by their own system


I played fairly and won transparently



No evidence has ever been shown. Just template-based forfeiture backed by silence.



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 Who is behind this?


This isn’t just Nucleonbet. It’s part of a wider network operated by L.C.S. Limited, which runs:


Lapilanders.com


Sons of Slots


Wallacebet


Evobet


Betstro


Betstro Affiliates



These are not isolated brands. They share the same ownership, backend, and — it seems — the same practice of silencing winning players.


They are heavily promoted through Campeon Affiliates, who continue to send traffic and earn revenue from these brands, despite numerous complaints and payment disputes.



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 Regulator silence


I filed a complaint with the Malta Gaming Authority (MGA).

They refused to intervene — citing that I live in the Netherlands (an excluded territory) and should "contact an ADR."


But here’s the truth:


The site accepted my deposit


They verified me


They processed withdrawals


They waited until I won big — then wiped the balance



The MGA allows this.

They issue the license.

And then they look the other way when operators abuse it.



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 Call to Action


Players: stay away from any L.C.S. Limited brand.

Affiliates: stop promoting this fraudulent network.

Regulators: start regulating.


And Campeon Affiliates:

If you continue to feed players into this system, you are part of the scam. Period.



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Case Ref: NCLN/27482

Amount Forfeited: €27,000

Operator: L.C.S. Limited

Affiliate Network: Campeon Affiliates

License: MGA/B2C/233/2013


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2 weeks ago

Dear NucleonbetCase,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. To better understand your situation and assist you effectively, could you please provide more information by answering the following questions?

  • Could you please specify what types of games did you play? Were they slots, live casino games, or did you place bets on sports?
  • Did you accumulate your winnings with or without a bonus? If you played with the bonus, kindly send me a link or a screenshot of it.
  • Do you have accounts in other casinos operated by L. C. S. Limited? If so, please specify the casinos and if your accounts are still open.
  • When you requested the €5,000 payout, did you receive any specific communication from the casino regarding the status of that withdrawal?
  • Did the casino provide you with any details or evidence regarding the alleged violations of Clause 12.10?

I hope we will be able to help you resolve this issue as soon as possible.

Thank you in advance for your reply.

Best regards,

Veronika


Please note that www.kpvfaw.com will never request payments or ask for access to your accounts. If anyone claims to be a www.kpvfaw.com representative and asks for such actions, do not provide any information.

The only official way we will contact you is through this complaint platform or via the email addresses provided in your complaint thread.

Stay cautious, and if you have any doubts, please reach out to us directly.

Edited by a Casino Guru admin
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2 weeks ago

Hello Veronika,


Thank you for your message and your willingness to assist.


Here are the answers to your questions:


1. Games played: I played exclusively video slots during my session. No live casino or sports betting was involved.



2. Bonus: No bonus was used during this session. The winnings were accumulated with real money only. If needed, I can provide screenshots of my balance and promotions history.



3. Other accounts: I do not hold accounts at other L.C.S. Limited brands. I have only played at Nucleonbet.



4. Withdrawal communication: After requesting the €5,000 payout, I received no explanation or response. The withdrawal was simply blocked and my account was later closed. There was no prior warning, audit, or email explaining why.



5. Clause 12.10: I was never presented with any evidence of VPN use, bonus abuse, or document fraud. The account was KYC-verified and previously approved for withdrawals. The balance was voided without audit trail or any formal procedure.




I hope this provides clarity. Please let me know if you need anything else to support the case.


Kind regards,

Niels

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1 week ago

Thank you very much, NucleonbetCase, for your cooperation. I will now transfer your complaint to my colleague Stefan ([email protected]) who will be at your service. However, I would like to warn you that it seems to be a common practice of Nucleonbet Casino to ignore us completely in our attempts to mediate any kind of issue. Regardless of many unresolved complaints marked "No Reaction Policy", we keep on trying.

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1 week ago

Dear NucleonbetCase,

I am so sorry to hear about your problem with the casino. I will contact the casino and try to resolve the issue as soon as possible.


Now I would like to invite a Nucleonbet Casino representative to join this conversation and participate in resolving this complaint.


Dear Nucleonbet Casino,

Could you comment on the situation?

Thank you in advance for providing the information.


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2 days ago

Dear all,


We would like to inform you that following a detailed review of the user’s NucleonbetCase gameplay during the withdrawal process, we concluded that the player violated our Terms and Conditions (T&C’s 12.10), specifically clause i), which states:


12.10 Company reserves the right, in its sole discretion, to void any winnings and forfeit any balance (winnings and deposits) in your betting account, to terminate the Agreement and/or to suspend the provision of the Services or deactivate your account if: i) we identify you have disguised, or interfered, or taken steps to disguise or interfere, in any way with the IP address of any Device used to access our Site (such as using a Virtual Private Network "VPN") ii) it comes to our attention that the customer used forged documents (photos, scanned documents, screenshots etc.) during the verification procedure or in any point time the Agreement is active iii) there is a reasonable suspicion that you have committed or attempted to commit a bonus abuse, either on your own or as part of a group iv) you are involved in any fraudulent, collusive, fixing or other unlawful activity in relation to Your or third parties’ participation or you use any software-assisted methods or techniques or hardware devices for Your participation in any of the services provided by the Company.


As the player utilized multiple proxy IPs while playing in our casino, they breached clause i) of the above T&C's. Consequently, we proceeded with the deduction of his winnings.


Most of the user’s IP addresses were flagged as proxy IPs. The player consistently accessed his account using different proxy IPs, all flagged with a top fraud score by IPQS tool, suggesting a deliberate attempt to disguise his true location.


Should you require further clarification, please do not hesitate to contact us.


Best regards,

Τhe Nucleonbet Casino Team

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yesterday

Dear Nucleonbet Casino,

Thank you for your response and the information you have provided.

Could you please state what advantage the player has gained by accessing the site from multiple IPs? Did he use a proxy site or VPN to register for the casino from a country where it is forbidden?

I'll be awaiting your reply.

Waiting for approval
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yesterday
Waiting for approval

This post is private for now. It’s waiting to get approved by Casino Guru. We only make new posts public after a manual review to make sure that they don’t contain any sensitive information meant to be only seen by the involved parties.

Nucleonbet Casino has 5d 16h 29m 35s to reply

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