The player from Greece faces account issues after winning 2000 euros, following a previous withdrawal of 200-300 euros. He has requested a withdrawal for 10 days but found his account under review when trying to log in, receiving conflicting information about the account closure.
PlayiO Casino - Player's account is under review.
PlayiO Casino
Safety Index:Above averageSafety Index
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7.4
PlayiO Casino has a Safety Index of 7.4, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Opened
Current status
Waiting for player to reply
6d 12h 25m 31s
Case summary
11 hours ago
Public
Visitor
Public
yesterday
Hello everybody iam from Greece iam playing in this miserable site years i have lost thousands my biggest withdrawal was 200-300 hundred before 10 days i had my biggest win 2000 euro i made a deposit of 500 and wait always they say 3 days but jts been 10 days now and i try to log in today and says my account is under review this is crazy in the emails they say they close my account but on live chat they say they close their operation anybody had the same experience to help me what to do ? Thanks in advance
Public
Casino Analyst & Complaint Specialist
Public
11 hours ago
Hello,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.
- Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
- Did you pass the verification before you lost access to the account?
- Did you accumulate your winnings with or without an active bonus?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Katarina
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If you notice anything suspicious, don’t hesitate to reach out to us directly.
Thank you for your patience, and stay safe.
GreeceGuru has 6d 12h 25m 31s to reply
