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HomeComplaintsTritium Casino - Player's withdrawal has been delayed.

Tritium Casino - Player's withdrawal has been delayed.

Tritium Casino
Safety Index:Below average
Submitted: 30 Jun 2025
Opened Current status

Waiting for Casino Guru to reply

5d 16h 49m 6s

Case summary

52 minutes ago

The player from Finland has been waiting for four months to withdraw his funds but receives no assistance from the casino, as they claim there are no agents available and fail to follow up.

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1 week ago

I have tried to make withdraw for so long but all they say when I ask help is that they have no agents currently avaible to help me and tell me they will contact to me but they never do.

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1 week ago

Dear Jepu, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with Tritium Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely:

  • Can you please share the screenshot of your withdrawal request?
  • Have you made any successful withdrawals before?  
  • Could you please confirm that you have passed the KYC verification? 
  • Have you accumulated your winnings with or without an active bonus? 

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply. 

Best regards, 

Natalia


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3 days ago

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I have not made any successfull withdraws.

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They have not answered anything to the KYC so im not sure if its okay. They dont answer to me so no info.

I deposit with welcome bonus that has only 1x wager that I have completed.

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yesterday

Thank you very much for your reply, Jepu. Could you please forward all the relevant communication between you and the casino to [email protected]? Alternatively, you can post the screenshots here. Thank you in advance.


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yesterday

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didnt response there.

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no answer

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same here

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after this they only answered me with this text. They never took contact to me via email or any other way.

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like this.

have like 6-7 those answers and they never take any actions after it. I tried every way to contact them but no.

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