The player from Australia is having difficulties depositing funds into his account. We rejected the complaint because the player didn't respond to our messages and questions.
Wager Beat Casino - Player’s struggling to deposit funds.
Amount: A$100
Wager Beat Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
3.7
Wager Beat Casino has a Safety Index of 3.7, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Closed
Our verdict
Player stopped responding
REJECTED
Case summary
5 years ago
Public
Stanley
Unregistered user
Public
5 years ago
I have tried 3 times to deposit money and I get as far as putting in my NetCode and click go and then a blank. Page comes up and nothing happens
Public
Head of Complaint Resolution Center
Public
5 years ago
Dear Stanley,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please could you advise if you have tried contacting the casino regarding this issue? Have you received any explanation? If yes, you could forward it to [email protected]. Furthermore, could you specify which payment method you have tried and if the money has been deducted from your depositing account? Are there any other payment methods available, that you would consider acceptable in the future? I know it seems like a lot of questions, but I want to understand the whole situation as thoroughly as possible. Looking forward to hearing from you.
Best regards,
Petronela
Public
Head of Complaint Resolution Center
Public
5 years ago
Dear Stanley,
We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.
Public
Head of Complaint Resolution Center
Public
5 years ago
Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.
The player can reopen this complaint anytime.
