Hello

i just want to withdraw my credit.

Payout limit 50euro 3 payouts max per week, questionable.

verified my account and everything.

first payment requested. withdraw: 12/03/2021 6:19:09 PM

so far still nothing ...

Hallo

ich m?chte einfach nur mein guthaben auszahlen.

auszahlungslimit 50euro 3 auszahlungen max in der woche , fragwürdig.

habe mein konto verifiziert und alles.

erste auszahlung angefordert . withdraw: 03.12.2021 18:19:09

bis jetzt noch immer nichts...

Dear kinglacoste,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawal. Could you please confirm that your account has been successfully verified in the past? Have you accumulated your winnings with or without an active bonus?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it.

Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Hello Thank you for the quick reply

Yes, my account is verified & had nothing to do with bonuses.

Payouts were also confirmed should be on my account within 2-5 days, but a few hours ago I received a message from the casino that they had "problems" with their banks and have now changed this and decided to switch and it will be paid out in 1-2 days If so, I will now wait again and will get back to you immediately.

Mfg MK

Hallo Vielen Dank für die rasche antwort

Ja mein Konto ist verifiziert & hatte dies bezüglich nichts mit bonussen zutun.

auszahlungen wurden auch best?tigt solte innerhalb 2-5 tagen aufmeinem Konto sein habe aber vor einigen stunden vom casino eine nachricht erhalten das die "Probleme" mit ihren Banken hatten und dies nun ?ndern und sich entschieden haben zuwechseln und es in 1-2 tagen ausgezahlt sein solte darauf warte ich nun nochmals ab und werde mich diesbezüglich sofort rückmelden.

Mfg MK

Thank you, kinglacoste, for your reply. Please understand, bank transfers can be tricky, and the entire process can take a bit longer since intermediary banks might be involved, and international transactions take place.

I will set the timer to additional 6 days and if there's no development by Thursday, we will intervene. Your patience is very much appreciated.

thank you for that unfortunately it hasn't happened yet

Many thanks in advance

Mk

danke dafür leider hat sich noch nicht′s getan

Vielen Dank im vorraus

Mk

And still nothing done with a little one just gets really angry !!

Und noch immer nichts getan bei kleinem wird man einfach nur richtig sauer!!

Thank you very much, kinglacoste, for your reply. I will now transfer your complaint to my colleague Adam who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.

Hello kinglacoste,

I have reviewed your case and will contact the casino to see if I can help.

We would like to ask BetWorld247 Casino to join the conversation. BetWorld247, can you please provide an update on the status of the player's withdrawal?

Hello,

We are deeply sorry for the inconvenience and we are doing our best to resolve the problem. All we can say is that the problem is in the bank as they have some issues with their API and they are still trying to fix it.

Once again, we are sorry for the delay, but we can assure you that we are doing all we can to resolve your problem.

Thank you for your patience.

Best regards,

BetWorld247

Hi.

Thank you very much Adam in advance.

I'm curious whether it will finally arrive in my bank account as promised today ...

Since December 3rd, 2021 the first payment as pending .... & nothing ....

as long as it is difficult to believe the said problem of the (bank).

Mfg ... Mk

Hallo.

Vielen dank Adam im vorraus.

Ich bin mal gespannt ob es nun heute endlich mal wie zugesagt auf meinem bankkonto eingeht...

seit dem 3.12.2021 die erste auszahlung als Anstehend....& nichts....

solange f?llt es einem schwer dem besagten problem der (Bank) glauben zu schenken.

Mfg...Mk

Hello kinglacoste,

Has there been any progress?

Hi

That meant it should be there until 12 o'clock on Monday yesterday, but of course not

Hallo

hie? ja solte bis montag gestern 12 uhr drauf sein aber leider natürlich nicht

Hi.

Payout was promised to me by (Betworld247) should be on my account by 12 o'clock on Monday which was or is not. I really think it's a cheeky one is happy that the problem has been accepted & finally solved, but not as empty promises you can't tell me that the bank has existed since 3.12 (problems) so sorry stop by then your (WORD).

.......... pays me my payout and all the money in my account and that's all I don't want!

Hallo.

Auszahlung wurde mir ja zugesagt von (Betworld247) solte am Montag bereits bis 12 uhr auf meinem konto sein was nicht war bzw ist. finde ich wirklich eine frechheit freut man sich das das problem angenommen & endlich gel?′?t ist, aber nicht′′s als leere versprechungen ihr k?nnt mir nicht erz?hlen das seit dem 3.12 (Probleme) mit der Bank Bestehen also sorry haltet doch dann auch mal euer (WORT).

..........zahlt mir meine auszahlung und alles auf meinem Konto stehende geld aus und das war′s mehr m?chte ich nicht!

BetWorld247,

Please respond. What is the current status of the payment? Has the bank issue now been resolved?

Before Christmas, all players are paid. Some before, some later. Due to too many waiting times and a long time to solve the problem, the plan was canceled, but not everyone can be reached on a daily basis and the bank has a limit .....

?? ?? ?? ... sry should be enough now it really means before christmas please take a look at the date BETWORLD247 really because at some point you can no longer stick to the automatic answers ............ .......

Vor Weihnachten werden alle Spieler bezahlt. Manche vorher, manche sp?ter. Aufgrund von zu vielen Wartezeiten und einer langen Zeit, um das Problem zu l?sen, wurde der Plan gekündigt, aber nicht alle sind t?glich erreichbar und die Bank hat ein Limit, .....

?? ?? ?? ... sry solte reichen nun heisst es wirklich vor weihnachten schauen sie mal bitte auf′ s datum BETWORLD247 wirklich da kann man irgendwann nicht mehr ruhig bei bleiben bei den maschinellen antworten...................

We would like to ask BetWorld247 Casino to reply to this complaint. We are extending the timer by 10 days. If the casino fails to respond in the set time frame, the complaint will become ‘unresolved’ which may negatively affect its rating.

Hi we had problem with bank and its resolved. We give all our player alternative to go muchbetter and astropay for payout. Its E wallet and its fast. As we know, Kinglacoste has done on that way and resolved the problem. Other users are payed and its going to be payed without the problem in the future. Thank you

Thank you very much for the update BetWorld247.

Dear kinglacoste,

Can you confirm that the matter has been resolved?

Hello yes it was clarified, thank you very much for your help, greetings and a happy new year to all

Hallo Ja wurde gekl?rt vielen Dank für ihre Mithilfe liebe Grü?e und guten Rutsch allen

Hello kinglacoste,

I'm glad to hear that your issue was resolved. I will now mark the complaint as 'resolved' in our system. Thank you for using the Casino Guru complaint resolution center. Don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

All the best and a Happy New Year,

Adam