Kiitos vastauksestasi, Dannydean. Ensinn?kin minun on huomautettava, ett? olisi l?hes mahdotonta todistaa, ett? poikasi on luonut t?m?n tilin, jos h?n k?ytt?isi s?hk?postiosoitettasi ja maksutapaasi. Olen my?s varma, ett? tied?t hyvin, ett? olet ainoa henkil?, joka on vastuussa lapsistasi, laitteistasi ja jolla on p??sy niihin, sek? siit?, mitk? verkkosivustot ovat lastenne k?ytett?viss?. Kasino ei ole syyllinen mill??n tavalla.
Kasino ei voinut tiet?? kuka rekister?i ja k?ytti tili?, ja jos poikasi voisi k?ytt?? s?hk?postiosoitettasi ja kryptolompakkoasi (?lyk?s lapsi, jos t?m? kaikki on totta), olen varma, ett? h?n olisi helposti voi t?ytt?? kaikki henkil?tiedot, kuten syntym?ajan, jos kasino sit? pyysi.
Olen todella pahoillani, mutta sinun on ymm?rrett?v?, ett? kasinolla ei ollut mahdollisuutta tunnistaa, ett? joku alaik?inen loi tilin. Pelk??n, ett? olet vastuussa poikasi teoista, emmek? pysty auttamaan sinua.
Kerro minulle, jos olen j?tt?nyt huomiotta muita tietoja, mutta pelk??n, ett? joudun hylk??m??n valituksesi perusteettomana. Toivon, ett? voisin olla enemm?n avuksi. Kiitos jo etuk?teen vastauksestasi ja ymm?rryksest?si.
Thank you for your reply, Dannydean. Well, first of all, I must note here that it would be close to impossible to prove that this account has been created by your son if he used your email address as well as your payment method. Also, I am sure you are well aware that you are the only person responsible for your children, your devices, and who has access to them, as well as which websites are accessible to your children. The casino is not to blame in any way.
The casino couldn't know who registered and used the account, and if your son was able to use your email address and your crypto wallet (smart kid, by the way, if this is all true), I am sure he would easily be able to fill out any personal information such as date of birth if the casino asked for it.
I'm truly sorry but you must understand that the casino didn't stand a chance to recognize that someone underaged created the account. I'm afraid you are responsible for your son's actions and we are not in a position to help you.
Please let me know if there is any additional information that I have overlooked, but I’m afraid I will be forced to reject your complaint as unjustified. I wish I?could be of more help. Thank you in advance for your reply and understanding.
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