Hello,

On Sunday 04/10/2022 I had placed a bet on 21 events and 20 events out of 21 events were won.

The 21st event was Union Saint-Gilloise vs. Beerschot-Wilrijk and I had bet on the Union Saint-Gilloise Victory then the match was interrupted in the 84th minute due to riots by Beerschot-Wilrijk supporters, I then waited 24 hours for the event to be refunded with the odd of 1.00 but after 24 hours later I had no payment so I joined the online chat and explained my situation and the agent told me to wait 48 hours because the event was stopped and there were still no official decisions so I remind him that you even in your laws you mentioned this terms and conditions 8.9

*If the interrupted match does not resume within 5 hours from the official start time, bets on this match will be refunded at odds of 1.00, except for bets whose outcome is already defined.*

1 hour later I come back to see my betting ticket I see that you have marked it as LOST I am surprised because just after my complaints you come to make me lose my ticket yet I had to be reimbursed after 24 hours which was not done and the agent told me to wait 48 hours which was not the case and you make me lose the ticket it's abuse so I want the event to be reimbursed with coast 1 .00 so I can get my money

So all the bookmakers refunded their bettors but you didn't and that's not nice you don't like winners and I went on the internet and saw a lot of people being fooled by you ! You are very mean I just want compensation and my money otherwise I will spread this story on the web and give you bad ADVERTISING that you are not liked because of your thief behavior! It's very unhealthy what you are doing, you are scammers disguised as bookmakers

Here is my account data:

Name: Kouon

First name; D****a G******e

Account ID: 3*******5

Ticket number: 2*********9

Bonjour,

Le Dimanche 10/04/2022 j'avais effectué un paris de 21 événements et 20 évènements sur 21 évènements ont été remportés .

Le 21 ème évènement était Union Saint-Gilloise vs. Beerschot-Wilrijk et j'avais misée sur la Victoire Union Saint-Gilloise puis le match à été interrompu à la 84ème minute pour cause d'émeutes des supporters de Beerschot-Wilrijk , j'ai alors patienter 24 heures pour que l'événements soit remboursé avec la c?te de 1,00 mais après 24 heures plus tard j'ai eu aucun paiement alors j'ai joins le chat en ligne et expliqué ma situation et l'agent m'as dit de patienter 48 heures parce que l'évènement a été arrêtée et il n'y avait toujours pas de décisions officiel je lui es alors rappelez que vous même dans vos lois vous avez mentionnez ceci termes et conditions 8.9

*Si le match interrompu ne reprend pas dans les 5 heures à compter de l'heure officielle de son début, les paris sur ce match seront remboursés avec la cote de 1.00, sauf les paris dont le résultat est déjà défini.*

1h plus tard je reviens voir mon ticket de paris je vois que vous l'avez marquez comme PERDU je suis étonnée parce que juste après ma réclamations vous venez me faire perdre mon ticket pourtant je devais être remboursé après 24h ce qui n'as pas été fait et l'agent m'a dit d'attendre 48 heures ce qui n'as pas été le cas et vous me faire perdre le ticket c'est de l'abus alors je veux que l'événement soit remboursez avec la c?te 1,00 pour que je puisse avoir mon argent

Alors tous les bookmakers ont remboursé leur parieurs mais vous ne l'avez pas fait et ce n'est pas gentil vous n'aimez pas les gagneurs et je suis allez sur internet et j'ai vu que beaucoup de personnes se font avoir par vous ! Vous êtes très mechant je veux juste réparation et mon argent sinon je vais étaler cette histoire sur la toile et vous faire une mauvaise PUBLICITé dea que vous n'êtes pas aimé a cause de v?tre comportement de voleur ! C'est très malsain ce que vous faites , vous êtes des arnaqueurs déguisé en bookmakers

Voici les données de mon compte :

Nom: Kouon

Prénom; D****a G*******e

ID de compte : 3*******5

Numéro du ticket : 2*********9

Hello,

the important thing you've probably overlooked we are not the 1xBet Casino, we are also not any kind of their customer support.

Hence do not share your personal account data - it is unsafe.

Since your issue concerns sports betting we are not able to help you. As the name "Casino Guru" suggests, we only deal with casino-related concerns, I'm afraid.

I would suggest trying their social media as an additional communication channel though:

It's public so I assume that no company wants any negative feedback there ??.

What do you think about this casino? 1xBet personally I think they are not reliable

Bu kazino haqq?nda n? dü?ünürsünüz? 1xBet ??xs?n m?nc? onlar etibarl? deyil

Hello,

check the review here - I'd be careful there.

Saya bermain kurang lebih 2-3 Tahun awal" situs ini rilis situs ini termasuk situs yang bonafit atau baik tetapi sekarang situs ini bagi saya

Sangat merugikan , Semenjak akun saya dengan ID 239841259 naik level PERAK saya tidak pernah lagi menerima cashback saya , jika ditanya alasannya cashback terhitung dari taruhan yang kalah dan bercam alasan , mungkin sudah tidak mampu lagi untuk membayar cashback" membernya ,

DANGER

I put the text into Google translate to understand its meaning.

I can only comprehend that you can't get the cashback anymore, since you are a silver member.

Well, sorry I have nothing to add. I would try to find a casino with better bonuses for loyal members.

The 1xBet site is not honest. Do not create an account on it!

Good morning friends!

I write to inform you players that you cannot trust and deposit money on this site called 1xBet. I made a bet, I won and they just called it a loser

I already bet on this market of fouls in the NBA, in the quarters of the games, I know how it works, I watch the games counting each foul, I also check the play to play on the official NBA website (play by play) as well as the statistics

However, in a bet I made tonight, 1xBet considered a bet that was won to be lost, and they don't know how to check it correctly to make the correction and change its status to won!

The correct data is on the NBA website and on any NBA stats website and on the 1xBet website in the game summary (1xBet publicly shows this for each game on the website)

My 1xBet account ID is: 456666651

And the bet ID number is: 34030727959

I bet on OVER 10.5 FAULTS IN THE SECOND QUARTER, from the Nets x Knicks game now Saturday night

The second quarter ended with 11 fouls in total: 3 individual fouls by the Nets, 6 individual fouls by the Knicks and 2 collective technical fouls by the Knicks

However, 1xBet mistakenly, in this match, is counting only the 9 individual fouls, and in any basketball game that the 1xBet site itself makes available, anyone can check the summary of the games after following the live, you will see that the total of fouls shown in the game is equivalent to the sum of individual fouls + collective technical fouls. You can see for yourselves, in any basketball game, during the live, the sum of the fouls and, after the game ends, check there how the total fouls in the MATCH will be the sum of the individual and collective techniques

Here's the play-by-play play-by-play of the game in the second quarter:

https://www.nba.com/game/nyk-vs-bkn-0022200742/play-by-play?period=Q2

The moments of the 11 absences I detail below and anyone in the world can check:

START OF THE SECOND QUARTER:

11:18 -- KNICKS FOUL -- I. Hartenstein Shooting Personal FOUL (1 PF) (Claxton 2 FT)

10:31 -- KNICKS FOUL -- M. McBride Personal FOUL (1 PF)

09:11 - KNICKS FOUL -- O. Toppin Shooting Personal FOUL (1 PF) (Irving 2 FT)

08:50 -- KNICKS FOUL -- I. Quickley Offensive FOUL (1 PF)

08:40 -- KNICKS FOUL - I. Hartenstein Personal FOUL (2 PF)

08:05 -- NETS FAULT -- K. Irving Shooting Personal FOUL (1 PF) (Toppin 2 FT)

04:44 - NETS FAULT -- D. Sharpe Offensive FOUL (1 PF)

03:10 -- KNICKS FOUL -- I. Quickley Personal FOUL (2 PF) (ONeale 2 FT)

00:55:4 -- NETS MISSING -- K. Irving Shooting Personal FOUL (2 PF) (Barrett 2 FT)

00:55:4 -- KNICKS FOUL -- TEAM Foul Technical

00:55:4 -- KNICKS FOULS AGAIN (DOUBLE FAULTS WITH PREVIOUS) -- J. Randle Technical FOUL (1 Tech)

After these 2 fouls from the double fault above, the Nets took the 2 free throws with Kyrie Irving, missed one and hit the other

And then the Nets charged their 2 free throws from the lack that had been made by Irving at Quickley

All this is in:

https://www.nba.com/game/nyk-vs-bkn-0022200742/play-by-play?period=Q2

Even when the game ended, 1xBet normally counted the 11 fouls, like 3 from the Nets and 8 from the Knicks. However, several minutes after the end of the second quarter, the site changed to 3 for the Nets and only 6 for the Kniks

I've been betting on this market for a long time, I've won and lost bets on this market, either on 1xBet or on another site, and I know how it works, I know how to count, I know where to check the total. Even in the 1xBet summary there are 11 absences there!

The site needs to be honest and correct the bet, for the status of WINS, because I got it right! Any basketball game, if the site checks this market during the live and the total foul count, and then compares this total value with the sum value of the individual + collective techniques, it will see that it is the same value

So, 1xBet must see the official NBA website, which is the same as the match summary on 1xBet, and correct my bet. And preferably quickly, because I can't and don't want to wait. I won and I want to use my won money for new bets!

Be honest! So far, I do not recommend this site to anyone because they are being dishonest with me. If they make mistakes with me, they will make mistakes with you! Correct and prove to be honest!

1XBET ACCOUNT ID: 456666651

BET REFERENCE NUMBER: 34030727959

Hello goodnight

I placed a bet on an NBA basketball game

I bet that the second quarter would have around 10.5 fouls

There were 11 fouls and I won, but the 1xbet failed and it was lost

Attached is the image in the file "11 fouls 2 quarter Nets Knicks.jpg"

It is the print screen of this:

https://br.1xbet.com/statisticpopup/game/3/637e773e94fca712b4b82464/main

This image above is the game summary of the result here at 1xbet, which

is the same as the official website of the NBA

On the 1xBet result summary and on the official website of the NBA (there is the

play to play of games, that occur in games and detail all

the activity of the games), show the 11 fouls that happened in the second

quarter of this game:

3 Nets individual fouls

2 Knicks collective technical fouls

6 Knicks individual fouls

Total 11 fouls. I bet over 10.5 fouls and I won, but the site

gave up as lost

Please ask the traders sector to correct the bet and change the

status from lost to won, because I hit her

1XBET ACCOUNT ID: 456666651

BET REFERENCE NUMBER: 34030727959

Hello,

I'm sorry to say that but we do not deal with sports betting here, so I have nothing to add at the moment. ??

I guess the casino is not interested in dialog, right? Otherwise, you would not be here, I think.

Anyone played in 1xbet? I could not withdraw the funds

Had an account there, made deposits and withdrawals with skrill, my account was verified, if I remember correctly there is a policy that makes you wager your deposit certain amount of times before a withdrawal, not sure tho, they should give you a reason why your withdrawal gets rejected.

Yes i already wagered more than the required. I just don’t know why they keep rejecting my withdraw requests

Hey there.

Have you tried to ask the chat operator or reach out to support? I'm pretty sure that only the casino can explain what is happening to your withdrawals. Now while I'm thinking of it, have you taken any bonus by chance? The one that may actually still be active? It's just an idea but it's also very common that you are not allowed to withdraw until the bonus is lost or fulfilled. Another suggestion that comes to my mind is related to the payment option you're choosing - is it the same one you used for the deposit?

Alternatively, is your account verified? This is another thing that can prevent you from successful withdrawal.

I checked your complaint, but you failed to explain it further, so we have no idea what the situation is.

Ask the casino and let us know, please.

Like Radka said, ask support about it and they should tell you why your withdrawals get rejected, I remember other users complaining about payments with certain methods like astropay, but ask them directly why your withdrawals are denied

Yes i already reached out to them many times, they just told me to keep on trying, but everytime i try it keeps getting rejected. They did not give any firm reason why it’s rejected.

and i am not playing by bonus money. Yes my account is verified

As far as I can say, all seems good on your side. The casino should try to suggest alternatives to solve the withdrawal problem, and I find it hard to believe they think more attempts will make any change.

I hope that the complaint team will help you with the issue shortly.

good evening, I would like to see if any member of the forum can help me verify an account at the 1 x bet casino since I am from Mexico and I send an image of my license but they tell me that it is not in the format that they request and I really don't understand I will greatly appreciate any kind of help, thank you.

buenas noches quisiera ver si akgun compa?ero del foro me puede ayudar a verificar una cta en el casino 1 x bet ya k soy de mexico y envio imagn de mi licencia pero me dicen k no es en el formato k lo solicitan y la verdad no entiendo mucho agradecere cualkier tipo de ayuda gracias.

x your social work once the sw account is verified I will give 1 Ltc to the colleague who takes the trouble

x su labor social una vez k la cta sw verifique le obsequiare 1 Ltc al compa?ero k se tome la molestia

Hi, I think you will have to go through this process on your own. Of course, if someone else had a similar problem to you, they might be able to help you with some advice.

However, have you tried asking the casino what the problem is with your format ? I think support will be best able to help you and that's where you should direct your questions. 

I would also like to say that you can save your LTC by going to live chat. Give it a try and let us know what the casino replied to you.